Applications Engineer

Company Description

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Job Description

• This position will be based in Syracuse, NY with focus on Central and Eastern USA Customers.
• This is an exciting new position for someone who is interested in learning our products and applications and developing the skills to become a world class Applications Engineer for the Market Leading Tracer Gas Leak Detection Company.

To be successful you must be able to:

• Commit to and complete the applications 16-24 week training program AND/OR demonstrate equivalent technical level.
• Commit to learning and understanding leak detection machine design, including sensitivity, measurement certainty, cycle time, sequence of events, capital cost, return on investment (ROI), vacuum physics, atmospheric testing physics, tooling, PLC and Digital Communication.
• Learn the INFICON SAP system and research processes as needed to support customers and KAMs and contribute to the Customer Relationship Management system (CRM)
• Provide technical and applications support with limited guidance by supervisor.
• Provide INFICON Key Account Managers and management with feedback on products, accounts, and competitive trends as observed while carrying out the position standard job functions.
• Under minimal supervision and using judgment and discretion interface with our internal and external customers and make recommendations concerning Applications. Inside INFICON contribute to improving our position in the market via product line revisions.
• Act as a role model by responding and assisting all customers in a positive and supportive manner.
• Maintain INFICON’s ISO 9001 registration by keeping procedures and policies up-to-date, recommending improvements as appropriate, and maintaining an awareness of pertinent procedures in all departments.
• Must be willing to travel approximately 40% of the time.
• Perform other duties as assigned.

Qualifications

• Experience working in a team environment to provide Application Engineering Support for Leak Detection in various markets. 
• Strong Applications, Instrument and/or Production Engineering experience.
• A Bachelor’s of Science degree in Engineering, Chemistry, Physics, or Technical field 
• Strong People Skills and Adaptability to focus on excellence in customer satisfaction
• High level of Ownership, Accountability and Commitment to goal setting and achievement
• Must have strong technical skills and computer experience MS Office with strong Excel and Power Point skills.
• SAP experience is a plus

Additional Information

For New York, the expected salary range for this position is between $60,000 and $120,000 per year. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 10%.  The actual compensation will be determined based on experience, location, and other factors permitted by law

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment. 

INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.