Strategic Project Manager, Professional Services, Technical Solutions & Integrations

Company Description

Job Description

We’re looking for a Project Manager responsible for successful delivery on professional service engagements for our Strategic Customers. The Project Manager will manage internal and external resources to successfully and profitably deliver service engagements on time and on budget. This role is a balance of independent work where you’ll own and develop multiple new accounts at a time, and will also partner with Professional Services Consultants, Delivery teams, Strategic Sales counterparts, Product, and other Customer Success team members to help your clients onboard and grow with Procore.

As a Project Manager, you'll be a key player in our technical services organization, overseeing the successful execution of complex development and integration projects. Leveraging your deep understanding of the Procore SaaS platform, you'll lead cross-functional teams to deliver high-quality solutions that meet our clients' needs. With a proven track record in managing large-scale projects for Fortune 500 clients, you'll ensure project objectives are achieved on time and within budget. In addition, you'll take ownership of our Security workstream, ensuring a robust and secure environment for our products. Furthermore, you'll serve as the primary point of contact for product and customer-related technical inquiries, including rate limits, beta API access, and technical product bugs.

This role reports to the Senior Manager, Strategic Project Management, Professional Services and can be based remotely from a US location. We're looking for someone to join us immediately. 

What you’ll do:

• Oversee and manage complex technical projects, ensuring on-time, on-budget, and high-quality delivery.

• Collaborate with Solution Architects and Integration Engineers to develop and execute technical services based solutions.

• Help define and work with the team to communicate project scope, goals, and deliverables.

• Manage project resources, including budget, timeline, and personnel for client facing technical initiatives, development and integration projects.

• Identify and mitigate project risks and issues.

• Ensure adherence to project methodologies and quality standards.

• Build and maintain strong relationships with clients and internal stakeholders.

• Provide leadership and mentorship to project teams.

• Continuously improve project management processes and methodologies.

• Travel up to 30-40%

What we’re looking for:​​​​​​

• 10+  years of experience managing complex technical projects in a SaaS environment.

• Proven track record of delivering successful projects for Fortune 500 clients.

• Strong understanding of project management methodologies (Agile, SCRUM, Waterfall, etc.).

• Identification and understanding of technical concepts and issues in order to ask critical questions and hold teams accountable. (include communications)

• Intermediate knowledge of APIs, including RESTful architecture, HTTP methods and authentication mechanisms

  • Ability to communicate effectively with developers about API requirements and integrations.

  • Identification and understanding of API-related issues 

  • Evaluate API documentation and performance

  • Intermediate knowledge level of database concepts and relational databases

• Understanding of SQL queries 

• Intermediate knowledge of development lifecycle

  • Familiarity working with Jira and Agile systems 

  • Understands the intent of the project and technical dependencies to help unblock and identify the right resources to move the project forward

• Excellent problem-solving and decision-making skills.

• Ability to build and maintain strong client relationships.

Qualifications

Additional Information

Base Pay Range $123,760 - $170,170 plus commission for an estimated on-target earnings of $145,600 - $200,200. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact benefits@procore.com to discuss reasonable accommodations.

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For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.