Senior Product Manager

Department: Product Management Department

Employment Type: Full Time

Location: Limassol, Limassol, Cyprus, Hybrid

Key Responsibilities

• Scale Global Automation: Expand rule-based and AI/ML verification pipelines (OCR, biometrics, API integrations) to auto-resolve high-volume applications safely and accurately.
• Maximize Operational Throughput: Transform manual review workflows, queues, and dashboard UX to dramatically speed up review times and reduce human error.
• Bridge Operations and Product: Convert daily frontline operational pain points into high-value product features and a unified strategic roadmap.
• Manage Verification Unit Costs: Take full accountability for domain unit economics, driving down cost-per-verification while protecting accuracy and completion rates.
• Drive Cross-Functional Delivery: Orchestrate complex, multi-team roadmaps across Engineering, Data Science, Security, Operations, and Business leadership.
• Navigate Regulatory & Technical Risk: Build scalable, privacy-compliant (GDPR, local laws) verification architectures that protect customer data without adding friction to the user experience.
• Optimize via Data & Testing: Use rigorous data analytics and continuous testing to track, refine, and improve verification accuracy, speed, and cost efficiency.

Skills, Knowledge and Expertise

• 4+ years of core PM experience in high-volume platforms (Ride-hailing, Marketplaces, FinTech), focused heavily on back-office and internal operations tools.
• Hands-on experience with human-in-the-loop products (routing, queues, moderation) with a track record of driving down operational cost-per-task and turnaround times.
• Deep focus on operational UX, auditing tool layouts to maximize operator speed and minimize human error.
• Technical fluency in microservices, backend integrations, and data pipelines.
• Self-sufficient in analytics & experimentation, with a holistic view on balancing core conversion metrics against risk and fraud guardrails.
• Strong stakeholder management, capable of aligning multi-department teams (5+) and navigating complex dependencies.
• Professional working proficiency in English (B2/C1+), Russian is a plus. 

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.
• Annual salary from 70 700 EUR gross.