Senior Product Analyst – Trust&Safety
Department: Technology
Employment Type: Full Time
Location: Almaty, Almaty Special District, Kazakhstan, Hybrid
Key Responsibilities
- Analyze user behavior related to trust and safety incidents, including reports, blocks, fraud, and abuse
- Identify weak points in the safety funnel and support the development of prevention, detection, and resolution mechanisms
- Evaluate the impact of product and policy changes on user safety and platform integrity
- Design and analyze A/B tests for safety features, verification flows, and enforcement mechanisms
- Collaborate with product, legal, operations, and risk teams to align data insights with compliance and safety goals
- Build dashboards and monitoring tools to track key safety metrics across user journeys
- Investigate spikes in incidents or false positives and recommend corrective actions
- Document metric definitions, safety experiments, and analytical approaches in the knowledge base
Skills, Knowledge and Expertise
- 3 years’ experience in product analytics, risk analytics, or a similar domain
- Strong SQL skills and experience working with large and sensitive datasets
- Proficiency in Python or R for data analysis, modeling, and automation
- Understanding of safety-related product flows, such as verification, moderation, and abuse prevention
- Experience with A/B testing and evaluation of complex multistep funnels
- Ability to communicate findings to cross-functional teams, including legal and risk
- Familiarity with BI tools such as Tableau, Redash, or similar platforms
- Structured thinking and a strong problem-solving mindset
Conditions
- Stable salary, official employment
- Health insurance
- Hybrid work mode and flexible schedule
- Access to professional counseling services, including psychological, financial, and legal support
- Discount club membership
- Diverse internal training programs
- Partially or fully paid additional training courses
- All necessary work equipment
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