Project Manager

Department: Impact

Employment Type: Full Time

Location: Almaty, Almaty Special District, Kazakhstan, Hybrid

Key Responsibilities

1. Project Planning & Coordination

• Support portfolio-level practices: project maturity assessment and portfolio management across the division.
• Set up the project administration and operational structure for new portfolio initiatives.
• Set up project structures and boards (Jira and other trackers); ensure data integrity and that teams follow through on task updates and deadlines.

2. Internal Operational Projects

• Conduct needs assessments and stakeholder analysis to define project goals, objectives, and deliverables.
• Lead internal operational initiatives end-to-end: rolling out new software or processes (e.g., Jira, a knowledge base), or other internal change.
• Analyze existing processes, identify bottlenecks, and implement improvements to increase efficiency.

3. Operational Rhythm & Support

• Own the rhythm of recurring meetings across the division: agendas, materials, minutes (MoM), and strict follow-up on action items.
• Own the goal-setting rhythm (quarterly/monthly cadence) — tracking and cascading goals from strategy down to teams.
• Prepare recurring leadership materials: management-body, Townhall, CEO Quarterly, and C-level presentations from pre-agreed agendas.
• Provide organizational support for key events: Summits, Division Rhythms, Strategic Sessions, Townhalls, and Management Body meetings.

4. Optimization & Automation

• Actively implement AI tools (LLMs, agents, automation) into daily routines to boost personal and team productivity.
• Automate routine reporting and analytical material preparation.

Qualifications

• Experience: 2–3 years in project management/project administration/operations support, including cross-functional projects and portfolio management. Experience in a non-profit/impact organization is a plus.
• Toolbox: Proficiency with task-tracking and project-management platforms (Jira and others).
• AI & automation curiosity: Hands-on with LLMs and automation tools; you know how to craft prompts and save time through technology.
• Analytics & content: Strong ability to structure complex information into clear presentations and reports.
• Education: Bachelor's or Master's in Administration, Public Policy, Social Science, or a related field is preferred.
• Language: English at B2 (Upper-Intermediate) or higher.

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.