Chief Technical Office Delivery Lead

Department: Tech

Employment Type: Permanent employee

Schedule: Full-time

Seniority: Executive/VP/Director

Location: Remote

As part of Index’s recent acquisition, we are seeking a CTO / Delivery Lead to guide the newly integrated company through its next phase of growth and technical maturity. This leader will bring deep technical expertise, strong delivery discipline, and the ability to scale the engineering organization from 50 to 100+ specialists while ensuring high-quality execution across all client engagements.

Key Responsibilities

1. Team Scaling & Organizational Leadership

• Scale the engineering and delivery teams from ~50 to 100+ people during the next growth cycle.

• Build the right leadership structure: tech leads, delivery managers, QA leads, and engineering managers.

• Strengthen recruitment, onboarding, and talent development processes.

• Bring alignment and integration into the broader Index ecosystem.

2. Delivery Governance & Process Excellence

• Establish and optimize delivery processes, SDLC workflows, QA frameworks, and engineering standards.

• Introduce consistent methodologies across teams (Agile/Scrum/Kanban, DevOps practices, release management).

• Ensure predictable, high-quality project delivery with strong KPIs and performance metrics.

• Drive continuous improvement, operational efficiency, and scalability.

3. Technical Authority in Client Engagements

• Join client calls as the senior technical representative—bringing credibility and clarity.

• Translate business requirements into technical approaches and validate feasibility.

• Provide architectural guidance, high-level solutioning, and delivery insights.

• Support commercial teams with expert input without doing outbound prospecting or cold sales.

• Build long-term trust with clients by demonstrating competence, transparency, and reliability.

4. Strategic Technology Leadership

• Drive the technical vision aligned with the company’s and Index’s growth strategy.

• Introduce modern architectures, tools, and engineering practices.

• Ensure scalability, performance, and security across delivery.

• Support integration between the acquired company’s technology stack and Index’s processes.

5. Cross-Company Collaboration

• Work closely with Index leadership, Sales, HR, Operations, and RevOps to align goals.

• Ensure a smooth integration into Index’s culture, delivery model, and operational standards.

• Serve as the bridge between business strategy and technology execution.

• A seasoned technology leader who has scaled engineering organizations in outsourcing, software development, or delivery-focused environments.

• Strong technical foundation with the ability to speak confidently across architecture, engineering, and delivery.

• Commercially aware and able to support sales conversations by building trust—not selling.

• Strong operational mindset with experience implementing processes, KPIs, and delivery governance.

• Able to lead through integration and change in a newly acquired environment.

• Minimum 10 years of senior management experience in delivery and operational leadership roles.

• We offer a Competitive salary and bonus structure, in addition, the GM will be part of the share-based compensation program at the company
• Possibility of working remotely
• We are flexible in considering various location arrangements, which will make sense given our current footprint. We do expect the successful candidate to be open to traveling.