Director of Engineering

Key Responsibilities:

• Provide direct leadership to engineering managers and engineers, fostering a collaborative, ambitious, and outcome-focused culture.
• Implement and refine talent strategies to attract, develop, and retain top engineering talent, supporting diversity and inclusion.
• Partner with our People team to ensure a strong pipeline of diverse, top-tier talent.
• Oversee the execution of our product strategy, ensuring high-quality, high-velocity delivery across new developments and existing capabilities.
• Drive an innovative product roadmap in collaboration with Product, ensuring alignment with business goals and customer value.
• Provide visibility into delivery timelines and engineering investments for stakeholders.
• Identify, evaluate, and optimise engineering processes for efficiency and scalability, establishing functional and team KPIs to drive data-informed decision-making.
• Remove roadblocks and drive the team to achieve ambitious delivery goals.
• Partner with cross-functional teams, including Product, Growth, Operations, to ensure seamless and cohesive customer experiences.
• Collaborate with the Head of Product and commercial teams to understand customer needs, and assist in serving our largest clients effectively.
• Manage R&DTI (Research & Development Tax Incentive) reporting with the Head of Product.

Competencies required:

• Demonstrated experience in scaling high-performance engineering teams, with a track record of leading teams of 20+ across hybrid and remote settings.
• Strong strategic thinking with a bias for action and the ability to make sound decisions in complex environments.
• Proficient in event-driven architecture and distributed systems, with a passion for technical excellence and continuous learning.
• Hands-on experience in building and maintaining B2B products, ideally with experience in consumer-facing components as well.
• Strong focus on delivering customer value while driving measurable business outcomes through efficient product engineering.

Skills & Experience:

• Extensive experience delivering and managing large-scale, complex initiatives across multiple markets, with the ability to spot emerging issues and preemptively implement solutions.
• Successful track record of growing and scaling engineering teams (from 5 to 50+), with a focus on progression, performance management, and talent acquisition.
• Proven ability to work cross-functionally and align diverse teams around shared goals, ensuring transparency and accountability in all initiatives.