Performance QA Lead

Location: Bengaluru, India

Department: Technology

Experience: 10-12

• Own and execute end-to-end performance test plans and strategies aligned with product requirements and expected workloads.
• Understand real-world usage patterns, workload models, concurrency, throughput, response-time expectations, and translate them into performance scenarios.
• Design and execute separate performance testing approaches for frontend and backend components, identifying bottlenecks across the application stack.
• Leverage existing functional test scenarios and workflows to build meaningful performance test cases.
• Hands-on experience with performance testing tools such as JMeter, Locust, LoadRunner, and/or LoadView.
• Work closely with DevOps and Engineering teams on environment readiness, monitoring, workload execution, capacity analysis, and performance improvements.
• Analyze test results, logs, metrics, traces, and system behavior to identify, isolate, and troubleshoot performance issues.
• Identify root causes of performance bottlenecks and work closely with teams to drive resolution.
• Drive root-cause analysis and collaborate with engineering teams to recommend and validate performance fixes.
• Establish performance benchmarks, baseline metrics, regression checks, and actionable reporting for stakeholders.
• Mentor QA/performance engineers and provide technical leadership while remaining actively involved in hands-on execution.

• 10–12 years of experience in performance testing with significant hands-on ownership.
• Strong understanding of performance testing concepts including load, stress, endurance/soak, spike, scalability, and capacity testing.
• Strong practical experience in at least one major performance testing tool; exposure to multiple tools such as JMeter, Locust, LoadRunner, or LoadView is preferred.
• Ability to convert functional user journeys into realistic performance workloads and test scenarios.
• Strong troubleshooting mindset with the ability to move from symptoms to root cause and actionable remediation.
• Experience working cross-functionally with Engineering, DevOps, Product and QA Lead.
• Strong attention to detail, ownership, analytical thinking, and communication skills.
• Experience with application monitoring, observability, logs, metrics and profiling is a strong plus.

• An opportunity to develop some of the best enterprise SaaS products to be built out of India
• Opportunities to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions
• A flat, collegial work environment, with a work hard, play hard attitude
• A platform for rapid growth if you are willing to try new things without fear of failure.
• Remuneration with best in class industry standards with generous health insurance cover.

• Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
• Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
• Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
• Ranked #72 in America’s Most Innovative Companies list in 2023—by Fortune—alongside companies like Microsoft, Tesla, Apple, IBM, etc.
• Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
• Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.