Senior Manager, Channel Programs (Technology Partnerships)

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.

Being a Senior Manager within Channel Programs at iManage Means…

You will be instrumental in driving the growth of the organization through strategic partnerships, alliances, and market expansion. This role requires an experienced Channel and Partner Program leader who can lead a team while also contributing individually to develop a robust partner and alliances network, focusing primarily on Technology partners and secondarily on Training partners.

In this role, you will collaborate closely and extensively with various internal teams including Sales, Marketing, Partner Development and Technology Partner Enablement to devise and execute strategies that support current technology partner processes, relations, marketplace expansion, and overall long-term success of the partner programs. Our company events highly involve our Partner community where participation, including sponsorships, is handled by the Channel & Alliances Program team.

iM Responsible For…

• Leading a high-performing international partnership and channel program team. Providing mentorship, coaching, and professional development opportunities to team members.
• Developing and implementing a comprehensive partnership and alliances strategy aligned with the company’s goals and objectives.
• Identifying, prioritizing, and pursuing potential partners and opportunities, including technology vendors, strategic alliances, and other industry leaders.
• Overseeing the end-to-end partnership lifecycle, from initial qualification discussions, contract processing, onboarding, product expansion, and, if applicable, offboarding.
• Driving market expansion efforts by identifying new geographic regions, regional events, channels and new industries for growth.
• Collaborating with the marketing and sales teams to develop go-to-market strategies for existing technology partners, including additional product expansion while exploring new distribution channels.
• Incorporating consistent communication plans for global partners and specific partner personas for announcements, events, product updates, and continuing education.
• Monitoring  and analyzing key performance metrics (ie NPS) to assess the effectiveness of partnership and channel initiatives.
• Communicating progress, challenges, and opportunities to the management team, senior leadership and other key stakeholders.
• Driving Technology Partner eco-system growth and retention
• Identifying opportunities to improve, automate and scale internal processes
• Achieving yearly revenue and OKR targets

• 8+ Years experience in a strategic Sales, Customer Success or Alliance Management role.
• Experience leading, managing and mentoring a high-performing team.
• Experience building, creating and driving global programs and operations that support the success of Partners at a SaaS company.
• The ability to synthesize program initiatives and create presentation materials.
• A demonstrated ability to effectively collaborate with and drive outcomes across multiple cross-functional stakeholders, and strong project management skills.
• Exceptional communication with strong interpersonal skills
• Experience working with expanding global businesses in a cross cultural international environment
• The ability to think strategically, enjoy multi-tasking, innovative and drive action accordingly

• Knowledge and experience of the Legal / LegalTech Industry.
• Experience with Salesforce, Totango, MS Power Platform, Asana, PRM systems
   

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and industry best practices.
• Own my career path with our internal development framework. Ask us more about this!
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
• Join an innovative, industry leading SaaS company that is continuing to grow & scale!

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.

About iManage…

iManage is dedicated to Making Knowledge WorkTM.  Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. 
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

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