Project Leader II - Launch & Adoption (Digital)

Location: Burlington, Ontario, Canada

Employment Type: Regular

Why we will love you

• Minimum 8 years of experience in project management, change management, digital transformation, product launches, or a related field.
• Proven experience leading organizational change initiatives and applying structured change management methodologies to support business readiness and adoption.
• Strong project management and leadership skills, with the ability to manage complex launches across multiple stakeholders and workstreams.
• Experience developing and executing adoption strategies that drive user engagement, business value realization, and sustained operational outcomes.
• Demonstrated ability to build trusted relationships and influence stakeholders at all levels, including business leaders, digital teams, and global partners.
• Strong communication and facilitation skills, with the ability to articulate a compelling vision for change and effectively manage resistance.
• Experience using data, metrics, and user feedback to measure adoption, evaluate success, and identify opportunities for continuous improvement.
• Highly adaptable and able to navigate ambiguity, manage competing priorities, and respond effectively to evolving business needs.

What you'll be doing day to day

• Lead and support the planning and execution of digital launches and adoption initiatives, ensuring successful implementation and long-term business outcomes.
• Apply structured change management practices to prepare, support, and enable business teams through digital transformation and new ways of working.
• Develop and execute adoption strategies, monitoring user engagement and addressing barriers to maximize adoption and value realization.
• Coach and support co-workers and project teams to achieve project and operational objectives through effective leadership and collaboration.
• Manage project plans, dependencies, interfaces, risks, and issues, implementing mitigation actions to ensure successful delivery.
• Build and maintain strong partnerships with business, digital, and global stakeholders, ensuring alignment on launch objectives, readiness activities, communications, training, and support plans.
• Drive timely and effective stakeholder communication throughout the project lifecycle, ensuring transparency and engagement at all levels.
• Collaborate with operational teams to ensure smooth transitions from project delivery into business-as-usual operations.
• Define and monitor success metrics, analyze adoption and performance trends, gather user feedback, and translate insights into recommendations that improve future launches and business outcomes.
• Deliver projects and initiatives to the required quality standards, within agreed timelines and budget parameters, leveraging relevant functional expertise.

About this work area

In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.





Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Project Leader II.
The starting rate/ salary for this position ranges from 84,960 CAD to 116,820 CAD and will be based on relevant work experience.