Senior Manager, Engineering Operational Support - Vietnam

Location: Viet Nam

Introduction

Shape the future of hospitality in the Philippines by identifying, securing, and developing new hotel opportunities across one of the region’s most exciting growth markets. This role offers the opportunity to work directly with leading property developers, investors, hotel owners, and industry stakeholders while influencing high-profile development projects from concept through to signing. If you're a commercially driven relationship builder who thrives on negotiations, strategic partnerships, and business growth, this is your opportunity to make a lasting impact.

Your day to day

• Lead operational engineering support across EAPAC, conducting technical assessments at strategic properties, identifying opportunities for improvement, and ensuring action plans are successfully implemented.
• Drive maintenance excellence by supporting hotels in the delivery of preventative maintenance programmes, technical compliance, and adherence to local regulations and brand standards.
• Champion sustainability initiatives across the region, helping hotels improve energy, water, waste, and carbon performance while ensuring accurate reporting and measurable progress against environmental goals.
• Provide leadership, coaching, and capability development to engineering teams and regional engineering champions, strengthening technical knowledge and operational effectiveness across the portfolio.
• Partner with hotel leadership teams on capital expenditure planning, asset improvement projects, property enhancement initiatives, and crisis response activities, providing technical guidance and strategic support

 

What we need from you

• A minimum of 10 years' experience in engineering, facilities management, property operations, or a related field, with significant experience gained within hospitality, commercial real estate, or multi-site environments.
• Proven expertise in building services, maintenance operations, engineering compliance, preventative maintenance programmes, and operational asset management.
• Strong experience leading operational improvement initiatives, conducting technical assessments, managing capital projects, and driving sustainability outcomes across multiple locations.
• Excellent stakeholder management and influencing skills, with the ability to partner effectively with hotel leaders, owners, contractors, suppliers, and cross-functional teams.
• A degree or recognised qualification in Engineering, Building Services, Facilities Management, or a related technical discipline, together with strong leadership, problem-solving, and project management capabilities.

 

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About Us

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

About the Organization

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Shape the future of hospitality in the Philippines by identifying, securing, and developing new hotel opportunities across one of the region’s most exciting growth markets. This role offers the opportunity to work directly with leading property developers, investors, hotel owners, and industry stakeholders while influencing high-profile development projects from concept through to signing. If you're a commercially driven relationship builder who thrives on negotiations, strategic partnerships, and business growth, this is your opportunity to make a lasting impact.