Reporting Specialist, Business Intelligence - Loyalty

Location: Philippines

This role focuses on building, maintaining, and optimizing dashboards and reports that are accurate, timely, and visually effective for assigned functions. It translates business needs into

Purpose of the role

structured reporting logic, supports ad hoc analyses to validate trends, and assists in designing user-friendly wireframes. The role ensures data quality through validation and collaboration

with BI and data teams, contributes to automation efforts to enhance efficiency, and consistently applies KPI and governance standards. Additionally, it provides documentation and guidance

to stakeholders while developing technical and business expertise through ongoing learning and coaching.

Key Accountabilities

• Build, maintain, and optimize dashboards, reports, and visualizations for assigned functions—ensuring outputs are accurate,

timely, and aligned with visual standards

• Translate business needs into structured reporting logic with guidance; support ad hoc analysis and insights to validate trends

and support storytelling

• Assist in wireframe design, applying visual best practices and ensuring outputs meet usability goals

• Perform data validation and collaborate with data and BI teams to resolve inconsistencies or quality issues

• Support reporting automation efforts (e.g., PowerPoint refreshes, reusable templates) that increase delivery efficiency

• Apply KPI definitions and governance standards consistently across deliverables

• Provide documentation or walkthroughs for tools created, helping stakeholders understand outputs

• Grow technical and business acumen by participating in team reviews, peer learning, and regular coaching from senior team

members

Education

Bachelor’s in Computer Science, Statistics, Data Science, Mathematics, or Information Systems, or an equivalent combination of

education and work-related experience. Business majors considered with strong technical ability.

Experience

2–4 years in BI or analytics, with experience in dashboard development and ad hoc analysis
 

Technical Skills and Knowledge

• Proficient in Tableau (or similar BI tool), with strong skills in dashboard creation, layout design, and interactivity

• Working knowledge of SQL for data validation, joining tables, and light ad hoc queries

• Comfortable analyzing trends, validating figures, and supporting business narrative development

• Basic understanding of semantic layers and how they support visual data structures

• Familiar with data storytelling principles and dashboard governance standards

• Exposure to Python, especially for automation use cases (e.g., generating PowerPoint decks or data-driven content updates)

• Proficiency in Tableau or similar BI tools is expected. Knowledge of PowerPoint automation (e.g., Python, scripting) is a plus

 

 

About Us

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

About the Organization

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.