Integration Manager

Location: GA, United States

Manage the global strategy, development and implementation of the ongoing product roadmap for a product category. Manage the documentation of business requirements and serve as product category expert in the review and implementation of product initiatives. Focus on efforts to drive revenues with new initiatives by identifying maintenance and new development priorities with Global IT, based on overall system impact, potential room-night revenue, and available resources. Evaluate analysis and make proposals for enhancements that will drive increased revenue through Indirect Systems. Define and manage project lifecycles, including planning, development, testing, feedback and system implementation.

 

Your Day to Day 

• Own and optimize the connectivity model, acting as a subject matter expert on internal and third-party booking channel functionalities, ensuring seamless integration of availability, rates, inventory, and bookings. 
• Drive new product development by defining clear business requirements and coordinating cross-functional teams—including analysts, developers, and subject matter experts—to create best-fit, integrated product solutions. 
• Communicate product information effectively to stakeholders, including roadmaps, specifications, value propositions, and competitive intelligence, while establishing cross-departmental alliances to support product initiatives and reporting to the PMO. 
• Manage the full product lifecycle by continuously evaluating product performance, customer feedback, and market needs to identify enhancement opportunities and new product requirements ahead of obsolescence. 
• Lead the development and implementation of a future-oriented product strategy and roadmap, grounded in an understanding of IHG’s business operations, customer insights, market dynamics, competition, and distribution capabilities. This includes identifying and delivering both incremental enhancements and transformative, game-changing functionalities to maintain and advance IHG’s competitive position. 

 

What we need from you 

• Bachelor’s or master’s degree in Hotel Management, Industrial Engineering, Business, Information Systems, or a related field, or a minimum of 8 years of an equivalent combination of education and relevant work experience. 
• Ideal candidates will have strong experience leading roadmap development in the hospitality or travel industry.  A minimum of 2 years leading end-to-end product lifecycles from ideation through development, launch, and post-launch performance evaluation is preferred. 
• A minimum of 3 years of hands-on experience with global distribution systems (e.g., Amadeus, Sabre, Travelport), online travel agencies (e.g., Expedia, Booking.com) is preferred. Participation in at least 1 project involving travel industry APIs or data modeling is highly preferred. 
• Experience using API design and testing tools such as Swagger and Postman (or equivalent) and proficiency in interpreting and reviewing XML and JSON message formats.  
• Experience collaborating across both internal and external stakeholder groups with tools such as Microsoft Teams, Excel, Word, PowerPoint, Outlook, SharePoint, SmartSheet, or similar products. 

 

 Location - Our hybrid work structure is an expectation of three (3) days a week in office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $106,000.00 to $110,000.00. This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

 

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About Us

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

About the Organization

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.  We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Manage the global strategy, development and implementation of the ongoing product roadmap for a product category. Manage the documentation of business requirements and serve as product category expert in the review and implementation of product initiatives. Focus on efforts to drive revenues with new initiatives by identifying maintenance and new development priorities with Global IT, based on overall system impact, potential room-night revenue, and available resources. Evaluate analysis and make proposals of enhancements that will drive increased revenue through Indirect Systems. Define and manage project lifecycles, including planning, development, testing, feedback and system implementation.