Program Manager and Process Analyst - Vice President

Location: Lisbon, Portugal

Department: Core Operations Technology

About the Role

We are seeking a mid‑level Scrum Master to support Agile delivery across technology teams focused on data, automation, and AI‑enabled solutions. This role partners closely with Product Owners, Engineering teams, and business stakeholders to ensure consistent sprint execution, delivery transparency, and risk management.

The ideal candidate has hands‑on Scrum experience, strong facilitation skills, and the ability to operate effectively in a fast‑paced, regulated environment with globally distributed teams.

Key Responsibilities

• Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives
• Support Agile teams in delivering committed sprint objectives with predictability and quality
• Identify, track, and help remove delivery impediments and risks
• Partner with Product Owners to ensure backlog readiness, prioritization, and clear acceptance criteria
• Manage dependencies across engineering, data, automation, and business teams
• Track and report Agile delivery metrics (velocity, burndown, throughput)
• Provide clear delivery status updates and escalate risks as needed
• Promote Agile best practices and continuous improvement across teams

Required Qualifications

• 3–6 years of experience as a Scrum Master, Agile Project Manager, or similar role
• Experience supporting technology delivery teams (software, data, automation, or AI)
• Strong understanding of Scrum and Agile delivery frameworks
• Experience with Agile tooling such as Jira, Confluence, Azure DevOps, or similar
• Strong communication, facilitation, and organizational skills

Preferred Qualifications

• Scrum Master certification (CSM, PSM I/II, or equivalent)
• Experience working in financial services or other regulated environments
• Experience supporting globally distributed or offshore teams
• Exposure to automation platforms (e.g., UiPath) or AI‑related initiatives

Key Competencies

• Delivery‑focused mindset with strong attention to detail
• Ability to manage competing priorities and cross‑team dependencies
• Comfortable operating in structured, regulated environments

Collaborative, proactive problem solver

 

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). 

 

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc