Systems Storage Support Engineer

Debuggers, creative problem solvers and solution finders wanted. DFSMS (Data Facility Storage Management Subsystem) Technical Support is looking for individuals who enjoy scavenger hunts, puzzles, alternative numbering systems, and complex programming analysis. Are you who we are looking for? Technical Support is an always-changing and exciting industry with room to exercise your creative muscles in a way that directly benefits IBM clients all over the world. You will be working with a team of well known experts in the mainframe industry –with many patents and publications to show for it –to solve complex and technical defect related problems.  
DFSMS Technical Support provides client support and performs product readiness on IBM Z Storage Software Products. IBM Z Storage Software Products are commonly referred to as DFSMS. Most Fortune 500 companies rely on these products to manage their most critical data. Job responsibilities involve working within a team to assist in the analysis and resolution of client reported problems. Team members will also have the responsibility of managing client situations and maintaining customer satisfaction. A strong candidate should have good written and verbal communication skills and a strong programming or engineering background