Software Development Manager (TS Clearance)

The Software Development Manager will be responsible for leading teams of developers to

design, develop, and maintain START which is built on ServiceNow's products and platforms.

• A strong knowledge base of the ServiceNow product and capabilities will be required.

• A keen understanding of the market trends to keep up with new technologies and

advancements in ServiceNow's products.

• Supports the PM and DPM in executing the Refugee Processing Center (RPC) project.

• Conduct proofs of concept to evaluate the technical feasibility of new application capabilities.

• Develop estimates, manage schedules and communication with partners for new features and

releases.

• Develop training plans and approaches to increase the software engineering capabilities of your

team.

• Develop and maintain coding best practices as part of an integrated agile team (analysts,

designers, developers, testers) to consistently build features and functionality that meet the

needs and priorities of the customer in a rapid and evolving environment.

• Create code review standards for software engineers to identify defects (functional,

performance, security, etc.) and suggest solutions and improvements.

• Direct team in development of unit tests for regression and refactoring

• Periodically diagnose and resolve application issues reported from production (especially and

particularly code newly released into production).

• Serve as the development lead for agile sprint efforts managing applicability and functionality of

requirements identified for implementation.