Description
In this Site Reliability Engineer role, you will work closely with several Data Centers, the entire Cloud organization and IBM vendors to support, maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities:
- Monitor the health of production and test systems 24x7
- Ability to respond promptly to production issues and alerts 24x7
- Execute changes in the production environment through automation
- Partner with other SRE teams and program managers to deliver mission-critical services to the market
- Support development of new and existing capabilities for our compute, storage and network infrastructure services
- Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure
- Support the compliance and security integrity of the environment
- Work with Engineering to:
- Provide initial assessment and possible workaround of production issue
- Troubleshoot and resolve production issues
- Work with Support and Development teams to:
- Identify and resolve issues
- Discuss and plan integration tasks
- Provide technical escalation support for other Infrastructure Operations teams
![IBM](https://storage.googleapis.com/echojobs.io/static/logos/ibm-com.png)
IBM
Business Development
Business Information Systems
CRM
Data Management
Software
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