IBM

Senior Site Reliability Engineer

Bellevue, WA
Description
• Manage deployments of Apptio services to AKP
• Streamline the deployment process
• Improve observability of the services within your purview by reviewing KPI dashboards and alerting
• Mentor junior to mid-level engineers
• Author and maintain documentation of deployment and monitoring processes
• Write and use runbooks to troubleshoot and triage production issues
• Detect issues and handle Tier 3 troubleshooting
• Drive online “swarm” collaboration sessions
• Collaborate with service developers
• Participate in on-call rotation
• Perform maintenance of the platform (patching, resets, upgrades, etc.)
• Operate independently and own end-to-end delivery of solutions
• Have significant input in the product roadmap and be able to articulate effectively the benefits of alternative technologies
 
 
IBM
IBM
Business Development Business Information Systems CRM Data Management Software

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