Backend Developer

IBM MQ is the market-leading, message-oriented middleware product that delivers a reliable, secure, proven universal messaging backbone across diverse computing environments for 10,000+ organisations, spanning many industries around the world. 

The product is available on many platforms and environments, including the MQ Appliance which consists of MQ pre-installed & optimised on a bespoke hardware platform, designed to get customers up and running very quickly with a low total cost of ownership.

As part of the MQ Appliance Service squad / team, your responsibilities would include:

   -Support for the MQ Appliance (Software)

   -Support for a best of breed self-contained HA solution across both the MQ Appliance & other MQ software offerings. 

   -Designing, developing, and testing code fixes to be delivered to IBM's customers via the Authorized Problem Analysis Report (APAR) tooling.

   -Helping to peer review code fixes developed by other members of the team.

   -Gaining experience and using our key tools including Salesforce (customer problem raising tool) and ReTAIN (Remote Technical Assistance Information Network)

   -(Longer term goal) gaining the knowledge and experience to handle questions raised by customers including attending conference calls.

The role requires a good level of personal organization, and the ability to work well with a distributed team in a fast paced and exciting environment.