You’ll work on ServiceNow ITSM module for an important customer.
You’ll need to provide development and maintenance related support for ServiceNow tool implementation and customization.
You’ll develop with Client Scripts, UI policies, UI Macros, Scheduled Jobs, Flow Designer and Background Scripts to expand ServiceNow usage for the clients.
You’ll work on Data Source and building scripts for Transform Map to import the asset/CI data into ServiceNow using import sets.
You’ll use Virtual Agent, Service Catalog items and complex workflows to automate user’s daily business processes. Building tables, customizing and design forms, fields as per the customer needs.
You’ll configure SLAs, reports and integration using Integration Hub with OOB and custom spokes.
You have experience collecting customer requirements, writing technical documents and designing solutions.
You have active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills, interpersonal skills, customer centric attitude, ability to deal with cultural diversity Proven team player and team builder.
We expect curious, open minded, ready to explore new technological paths young professional, willing to be challenged facing the up to date platforms and the frameworks most required in IBM clients’ projects.
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