JRSS NOC Technician

Location: Scott AFB, IL, US

Employment Type: FULL_TIME

Minimum Clearance Required

Responsibilities

I2X Technologies is a reputable technology services company to the Federal Government.  Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country.  We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states.  Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

I2X Technologies is seeking a JRSS NOC Technician to support ongoing activities for a customer at Scott AFB, IL. This position will be on-site and will require an active Secret clearance. 

•Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure.•Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.•Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact.•Proactively monitor network alarms across platform specific network management tools.•Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.•Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.                                        •Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.• Ability to work in a 24/7 operation.

• High school and 3-5 years of experience.

•Must have an active DoD Secret security clearance.• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.• General understanding of network topologies.

•Tech control facility or cyber transport experience•Circuit actions and vendor experience           •IP architecture experience•Telco NOC, inside or outside plant experience.•Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs•Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.•any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.

Essential Requirements:

US Citizenship is required.

Active Secret Clearance is required. 

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.