Responsibilities:
- Collaborate cross-functionally with Customer Experience, Sales, and Engineering to assess the needs of our clients.
- Define, develop, and deploy technical components for existing client installations and new client implementations.
- Document technical components ensuring that a high degree of visibility, knowledge, and ease of support is achieved throughout your cross-functional partnerships.
- Maintain a high level of product quality and performance by writing automated tests and performing thorough code and design reviews.
- Contribute to the success of the Technical Services department by suggesting enhanced procedures and best practices that improve operational efficiency when directed.
- Support our Customers and Partners by acting as a Level 2 support professional and developer advocate/consultant.
Requirements
- Two or more years of software engineering experience.
- Functional knowledge of Python, Java, or other contemporary general-purpose programming languages.
- Comfortable learning and implementing new technologies and patterns.Ability to understand and implement client functional requirements into software.
- Demonstrated ability to contribute to projects with clean and efficient code.
- Interest in engaging with more experienced engineers for mentorship and to learn best practices.
- Basic familiarity with Linux distributions and an enthusiasm for learning about cloud-native technologies.
- Interest in customizing solutions and engaging in technical problem-solving.
- Openness to support Level 2 technical/customer support tasks.
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