DevOps Engineer

Who are we?    

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. 

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee-centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.   

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.  

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.  

Who you are   

Humanforce is hiring a DevOps Engineer to join our existing team in supporting the delivery of features and services produced by other groups in the engineering department. The DevOps team is responsible for the quality-of-service delivery (uptime, responsiveness, scaling).   

In this role you will be providing operational support for the platform and supporting developers to ensure we can ship code faster and create a stable and reliable HCM software suite for our customers. You’ll work closely with engineering squads, product teams and data engineering to ensure our platform is reliable secure and high performing.  

What you will do   

• Ensuring the Humanforce products and infrastructure runs with minimal interruption.  

• Improve scalability and reliability of the platform across our multi-product suite.

• Ensure our alerting, monitoring and logging systems are tuned and reliable.

• Ensure CI/CD systems are performing in a satisfactory manner.

• Assist in decision making and architecture for domain features.  

• Assist in establishing a technical vision.

• Helping to maintain the technical quality of team deliverables.  

• Take on complex bugs or refactoring projects.

• Assisting mentorship of junior engineers in culture, behaviour and approach to problem-solving.  

• Improve internal processes through automation.

• Basic assistance of other staff in technical troubleshooting. 

• Attending professional events such as conferences to learn industry best practices and new technologies. 

What you’ll need 

• 3+ years of experience in DevOps Engineering role or similar, preferably with SaaS software space.  

• Demonstrate experience in cloud environments (AWS, GCP).

• Experience using Terraform.

• Competency with basic cloud architecture patterns.

• Experience using CI/CD tools such as GitHub Actions, Gitlab CI.

• Experience in triaging bugs and performing debugging.  

• Have a strong understanding of Linux systems administration and networking skills. 

• Have an understanding of databases and messaging systems such as PostgreSQL, MySQL, Elasticsearch, event buses, etc. 

Some ‘nice to haves’  

• Able to write high quality maintainable and readable code for automations around infrastructure, application code using Python, NodeJS, PHP 

• Be able to support domain teams with technical challenges 

• Competency with basic cloud software patterns and protocols (e.g. common architecture and standards) 

• Ability to deep dive into issues and debug with engineers  

Our values   

• We are bold   

• We are all in   

• We are customer obsessed   

• We do what we say   

• We are good humans   

Our approach to flexibility   

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.  

Benefits   

• A flexible working environment   

• The opportunity to be part of a fast-growing tech company    

• A focus on development with access to Go1 learning 

• Paid parental leave and Quarterly Wellbeing Days    

• Employee talent referral scheme (know great people, be rewarded)    

• A fun and friendly culture working with passionate and talented people    

• A work environment where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.     

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant