Alternate Program Manager

Location: Williamsburg, VA

Job Title: Alternate Program Manager

location : Remote / Nationwide Program Support

Job Type : Full-Time

Responsibilities :

• Support the Program Manager in daily EFMP Respite Care program operations.
• Serve as acting Program Manager when required.
• Assist with staffing oversight, provider compliance, reporting, and quality control.
• Coordinate with Regional Coordinators, respite care providers, families, and Government representatives.
• Help monitor service delivery, provider performance, and case coordination.
• Support recruitment, onboarding, and retention of qualified Level III and Level IV respite care providers.
• Ensure documentation, personnel files, certifications, and background checks are complete before services begin.
• Assist with resolving operational issues and maintaining continuity of care.

Qualifications :

• Bachelor’s Degree in a related healthcare or social service field.
• Minimum 5 years of management experience in healthcare or social services.
• At least 3 years of experience supporting military families or similar populations.
• Strong communication, leadership, organizational, and problem-solving skills.
• Ability to support nationwide service operations.