Software QA Engineer

Software QA Engineer

Description -

Job Summary

HP is looking for SQA and test engineers with passion for functional testing and automation of embedded devices. This role is part of our SQA team responsible for designing, implementing, and exercising comprehensive testing strategies for our IP based phone portfolio based on Linux and Android platforms. The role monitors testing progress, analyzes results, and makes informed decisions based on testing outcomes. The role ensures the delivery of software that meets user expectations and industry standards, by collaborating closely with developers, product managers, and other stakeholders.

 

Responsibilities

• Individual contributor who will work with development, product management for creating test strategy, designing and testing of features and functionalities of our IP phones product portfolio

• Functional testing and automation of our IP Phones features and functionalities including partner Android applications

• Investigate feature requirements for the product and designing test cases out of the requirements for features and customer issues and escalations.

• Analyzes and build network setup required for features and defects for testing and investigations based on different call control platforms and network devices like switches and routers

• Administration of Switches, Routers, Gateways, SIP Proxies, IP Media Servers.

• Creating automated tests using REST APIs using Java/ PERL/ Python. Analyzes design and determines test scripts, coding, automation, and integration activities required based on general objectives and knowledge of overall architecture of product or solution.

• Performs code and test case reviews and participates in design discussions to identify potential quality issues.

• Files defects and quality improvements stories and tasks in the bug tracking tool. Follows-up with stakeholders to ensure all required testing tasks are completed.

• Analyzes testing processes and suggests improvements for enhancing the efficiency and effectiveness of QA activities.

• Collaborates and communicates with management, internal, and outsourced development partners regarding test status, project progress, and issue resolution.

• Represents the software quality assurance team for all phases of larger and more-complex development projects.

• Provides guidance and mentoring to less-experienced staff members.

 

Education & Experience Recommended

• Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.

• 3-7 years of experience in testing of Voice/ Video IP based products supporting SIP/H323, SDP, RTP, TCP, UDP protocols, testing of "Unified Communications"  applications supported on Android devices e.g. Microsoft Teams, Zoom, or other embedded products.

• Exposure on administration and testing of IP based embedded devices  including Softswitches, Gateways, SIP Proxies, IP Media Servers, IP Phones

• Exposure on Installation, configuration and administration of different VoIP call control platforms like Asterisk, Cisco, Genband, Broadsoft, OpenSIP, GNuGK

• Exposure in maintaining Firewalls, NAT Traversals, STUN, TURN, ICE implementation. Awareness on configuration of lab equipment's like switches and routers.

• Exposure in development of automation scripts for testing features and functionalities of embedded devices using PERL/ Python/ Java

• Exposure with tools like Wireshark for packet analysis, network emulation tools

• Exposure with Jira and Test Rails for defect tracking and test case management and execution

 

Knowledge & Skills

• Voice/ Video over IP

• Android Telephony applications

• TCP, UDP networking protocols

• IP based Call Servers

• Networking Switches and Routers

• Embedded devices testing

• Agile Methodology

• Automation via APIs

• Java/ Python/ PERL

• Test Planning

• Software Testing

• Jira

• Test Rail

• CCNA/ CCNP

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity.  Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy.  If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check.  You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

Job -

Software

Schedule -

Full time

Shift -

No Shift premium (Canada)

Travel -

No

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement