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Hopper

Senior Software Engineer - Backend, Flights

Remote San Francisco, CA
USD 150k - 350k
Scala Java gRPC Machine Learning Microservices
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Description
About the job

The Flights travel agency team at Hopper is looking for a backend engineer with a professional history of owning features from the inception of an idea to the monitoring and tracking of a delivered feature.

We’re looking for a team member who enjoys working in a microservices environment and thrives working in technically complex industries like travel. The team is responsible for owning all features end to end in the journey of a user booking flights: generation of flight lists, creation of bookings, and various post booking actions.

The team’s scope includes owning the distribution of all flights to B2B partners impacting customers all over the world. You will be helping to build and maintain current platforms and will build critical features in flights to enhance the experience and build the trust of our customers. 

What would your day-to-day look like:

  • Planning, investigating, scoping out an upcoming project that the flights team owns
  • Writing code, reviewing code, or improving code
  • Explore engineering improvements for the team and flights product 
  • Working with our product operations team or product manager to talk through requirements to effectively implement a new feature
  • Meeting with another developer on the flights team to discuss a new feature for project planning or pair programming

An ideal candidate has:

  • 5+ years of professional full-time in software engineering with a focus on backend development
  • Works well with and enjoys working in a product-focused company with a working history of owning features throughout the development life cycle
  • Communicates well not only with developers but product management and operations teams
  • Experience with and likes developing in a microservices environment
  • Proficiency in Scala or other JVM languages, like Java
  • Skilled in various service communication methods including gRPC, pub/sub, REST, SOAP
  • Clear demonstration of leading and delivering complex, multi-month projects end to end
  • Thrives working in technically complex industries like travel
  • Professional background working in flights, specifically GDS (Global Distribution Systems)/NDC, or airline backend services

Perks of working with us:

  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages
  • Unlimited PTO
  • Carrot Cash travel stipend
  • Flexdesk All Access Pass AND Work-from-home stipend
  • Please ask us about our very generous parental leave, much above industry standards!
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Up to 4000$ per year in Health Reimbursement Account (HRA)
  • FSA/ DCA: Hopper offers pre-tax deduction for out-of-pocket expenditures for health and dependent care costs.
  • Access to a 401K plan
  • Annual maximum** is $3,200 for health care, and $5000 for dependent care.
#posttoexternal

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. 

Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. 

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. 

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.

 Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. 

Featured in Apple’s Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company’s Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace. 

Come take off with us!
Hopper
Hopper
Apps Artificial Intelligence Big Data Mobile Apps Predictive Analytics Travel

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