Advanced Field Service Engineer
Location: West Palm Beach, FL, United States
Advanced Field Service Engineer – Avionics (Aerospace)
Location: Remote (U.S.-based) | Up to 25% Travel | Preferred: Florida
Join Honeywell and Keep Aircraft Moving
As an Advanced Field Service Engineer (FSE) at Honeywell, you’ll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You’ll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support—both remotely and on-site.
This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction.
Key Responsibilities
- Serve as the primary technical point of contact for assigned BGA and/or Airline customers
- Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
- Provide remote support (phone/email) and on-site field service as needed
- Support AOG events and critical operational disruptions with urgency and precision
- Diagnose issues related to systems such as:
- Flight Management Systems (FMS)
- Autopilot & Displays
- EGPWS, TCAS, Radar, Radios
- SATCOM (L-Band, KA-Band) and connectivity systems
- Integrated avionics platforms (Primus EPIC, Primus APEX)
- Lead issue resolution from identification through closure, including documentation in SFDC
- Escalate and coordinate complex technical issues across engineering and support teams
- Build strong, long-term customer relationships through regular engagement and on-site visits
- Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
- Participate in customer reviews, technical forums, and cross-functional project teams
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.Honeywell Aerospace is looking for an Adv Field Service Engineer to join our global Technical Support team. In this primarily work-from-home role, you’ll support Business and General Aviation (BGA) customers, helping them keep aircraft flying safely and efficiently.There are more than 50,000 engineering jobs:
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