SAN Storage Consultant- L3 level
Location: BKC, Mumbai
Department: HV Services
Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
About the Role
The L3 Storage & SAN Engineer is responsible for BAU operations, technical ownership, and end-to-end support of Hitachi enterprise storage and SAN infrastructure in a 24x7 managed services environment. This role serves as the final technical escalation point, ensuring the availability, performance, and reliability of mission‑critical storage platforms while also supporting implementation and transition projects
Office Location: BKC, Mumbai (Work from Office)
Key Responsibilities:
• Should have at least 8 years of SAN Storage experience
• Strong hands‑on experience with Hitachi VSP series storage
• Expert knowledge of SAN technologies (FC, zoning, LUN masking, MPIO)
• Experience in 24x7 managed services and BAU operations
• Solid understanding of ITIL Incident, Problem & Change Management
• Provide L3 support for incidents, problems, and changes (ITIL aligned)
• Handle storage provisioning, masking, performance tuning, and capacity management.
• Manage SAN fabrics including zoning, multipathing, and host connectivity.
• Execute firmware upgrades, patches, and maintenance activities.
• Support storage implementation, migrations, and tech refresh projects.
• Prepare and review HLD/LLD, implementation plans, and rollback procedures.
• Maintain SOPs, runbooks, and knowledge articles; mentor L1/L2 teams.
• Serve as the final escalation point and primary interface with Hitachi OEM support.
About us
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.
#LI-RS1
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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