Hitachi Services Solution Architect
Location: Location
Department: HV Services
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
Job Description:
This position is client facing and you will be called upon to speak to technical team members of your own team and the customer to provide advice and council for various implementation techniques, architectural recommendations and decisions, and troubleshooting during incident and system outage events. Participation and perspectives on new solution proposals with the client to identify growth opportunities and expand our existing responsibilities. The Candidate is a team player, a motivator and a problem solver, able to analyze complex problems and form workable solutions. Your primary responsibilities will be as follows:
Architectural and Design work
o Developing and Maintaining Configuration standards
o Process & framework definition
Change control
o Validation of the submitted plans from resident teams
o Change Advisory Board (“CAB”) reviewer & approver
o Implementation Quality Assurance
Team lead
o Global initiatives and projects
o Task & team management
Technical expert
o Escalation, high-level incident
o Provide knowledge transfer to all technical team members
• Deep understanding of various Hitachi/Non-Hitachi Storage products: Block, File & Content technologies - VSP Block, HCP. HNAS, VSP One, Netapp, HDI, HCI, HCP AW and HCP SfC would be a plus
• Good understanding of different networking aspects: IPv4-v6, routes, firewalls, DNS, load balancers
• Experience with Windows and Unix clients using CIFS/SMB1-2-3/NFSv2-v3-v4
• Understanding of the permissioning models available on the different share protocol versions (access control, share-level permissions, NTFS permissions, POSIX, security description, SACL, etc)
• Experience with data migration for both CIFS & NFS data.
• Block storage knowledge (raid groups, LUN creation & mapping, hdp/hdt, hur/tc replication, etc)
• Experience with troubleshooting and handling high severity incidents
• Knowledge with virtualization platforms (vmware and/or hyperv) is a plus but not required
• Great customer facing resource, comfortable working under pressure, great communicator
• Experience with managing tasks, projects, and resources
• Experience with writing/updating technical and architectural documents (guides, processes, design docs)
• Experience with coaching/teaching
• Aptitude to document and follow processes
• Min 10+ years of experience in Storage industry.
• ITIL Certification is must.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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