Quality Engineer

Department: QUALITY

Location: New Albany, Ohio

Employment Type: FullTime

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role 

We are seeking a highly motivated and detail-oriented Quality Engineer to join our team. The ideal candidate will be responsible for ensuring the quality and consistency of our products and processes through rigorous validation and quality assurance activities. This role involves designing and implementing robust quality assurance systems, overseeing validation activities, and working closely with cross-functional teams to uphold the highest standards of quality.

You will:

• Validation Activities: Oversee and execute the primary role and responsibility of validation activities, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) in accordance with industry standards and regulatory requirements.

• Quality Assurance Process Design: Design, install, and evaluate quality assurance process sampling systems, procedures, and statistical techniques to ensure compliance and continuous improvement in product quality.

• Inspection and Testing: Design or specify inspection and testing mechanisms and equipment to monitor and assess product quality throughout the manufacturing process.

• Analysis of Production and Service Limitations: Analyze production and service limitations and standards, providing recommendations for improvements and corrective actions to maintain product quality.

• Policy and Procedure Formulation: Recommend revisions of specifications, and help formulate or revise quality assurance policies and procedures to ensure alignment with regulatory requirements and best practices.

• Cross-Functional Collaboration: Interface with all other engineering functions within the organization, including production, R&D, and regulatory affairs, to ensure that quality standards are met at every stage of the manufacturing process.

• Continuous Improvement: Collaborate with management and staff to identify opportunities for continuous improvement in quality systems, process efficiency, and compliance with regulatory standards.

• Other Projects assigned based on business needs

You Have:

• Bachelor’s degree in Engineering, Pharmaceutical Sciences, or a related field

• Proven experience in quality assurance, validation, or engineering within the pharmaceutical or related industry.

• Strong understanding of pharmaceutical compounding processes, GMP (Good Manufacturing Practice), and regulatory requirements.

• Experience with validation methodologies, including IQ/OQ/PQ, and risk management tools.

• Proficient in designing and analyzing quality systems, statistical techniques, and process improvements.

• Excellent problem-solving, analytical, and communication skills.

• Ability to work in a fast-paced, collaborative environment while maintaining high attention to detail.

• Certification in Quality Engineering (CQE) or similar is a plus.

• Willingness to travel as needed.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.