Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
As a Data Analyst for Operations Analytics, you will play a critical role in supporting data-driven decision-making across operational functions at Hims & Hers. This role is focused on leveraging analytics to optimize business processes, uncover insights, and enhance efficiency. Using your skills in data analysis, visualization, and storytelling, you will build trusted data products and collaborate with cross-functional teams to address key business challenges.
You will work closely with stakeholders within Dispense & Fulfillment, Operations Assurance, Planning & Optimization, Compounding, Supply Chain, and Operations Finance to analyze operational performance, identify trends, and develop actionable recommendations. This fully remote role reports directly to the Senior Manager of Operations Analytics, fostering a collaborative environment that prioritizes growth and innovation.
You Will:
- Own the accuracy and completeness of downstream operational data
- Serve as the operational data domain expert, acting as a liaison between data engineers, business analysts, and other stakeholders
- Design, develop, and maintain dashboards and reports using BI tools (e.g., Looker, Tableau) to monitor operational performance and key metrics
- Collaborate with operations teams to identify data needs and translate them into actionable insights and visualizations
- Perform in-depth analysis to uncover patterns, trends, and opportunities for process improvement
- Develop and document scalable data models and processes to ensure data accuracy, consistency, and accessibility for stakeholders
- Contribute to the automation of data workflows and reporting processes to improve efficiency
- Partner with cross-functional teams (e.g., Dispense & Fulfillment, Operations Assurance, Planning & Optimization, Compounding, Supply Chain, and Operations Finance) to ensure alignment and consistency in data usage
- Communicate findings and recommendations effectively through data storytelling and presentations to technical and non-technical audiences
You Have:
- 5-8 years of experience in data analysis, operations analytics, or a related field
- Strong proficiency in SQL and data manipulation for analysis and reporting
- Hands-on experience with modern analytics tools and technologies, including Looker, Google BigQuery, and DBT
- Solid understanding of data visualization best practices and principles
- Ability to logically connect data and system logic with business processes and requirements
- Proven ability to work with complex datasets and translate them into actionable insights
- Strong analytical skills with a focus on problem-solving and process improvement
- Excellent communication skills and the ability to explain technical concepts to non-technical audiences
- Demonstrated ability to work independently and manage multiple projects in a fast-paced environment
Preferred:
- Bachelor's degree in Mathematics, Statistics, Data Analytics or a related field
- Experience with healthcare data (e.g., HIPAA, PHI) or two-sided marketplace data
- Experience with Python or R for data analysis and automation
- Familiarity with statistical analysis or data science concepts
- Knowledge of operations metrics and KPIs across areas such as fulfillment, logistics, customer service, and supply chain
- Experience working with DBT pipelines and collaborating with Data Engineering teams
- A portfolio of past work showcasing dashboards, analyses, or data solutions
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
#LI-Remote
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
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