Responsibilities
- You will work with customers and stakeholders to create a strategic roadmap, prioritize problems and define requirements, then manage the backlog through the product development process from discovery to general availability
- You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects
- You work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated
- You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts
- You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition
Required Qualifications
- This is a senior-level position. You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum / kanban environment
- You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there
- You are able to consider and balance the many different data points and opinions about your area of ownership
- You can communicate and articulate the strategy and roadmap to execs, team members and customers
- This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs
- You are able to comfortably handle many concurrent projects and todo’s, and instinctively re-prioritize often without needing guidance. Highspot is in a high growth stage and you will be comfortable with the level of ambiguity and workload that entails.
- You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to
- You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products
- You are a strong communicator and can lead teams through difficult decisions
- You have strong data skills in quantitative analytics and qualitative user research
Desired Qualifications
- You have experience building products in the analytics or business intelligence space
- You have working experience in SQL and GraphQL
- You have significant data aptitude and experience working with relational data schemas
- You have experience taking features from concept to delivery, leveraging multiple inputs such as user research, customer data and company initiatives
- You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business.
- You have a technical degree or equivalent work experience
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