What You'll Do
- Define the strategy for how our content management capabilities continue to evolve, leveraging the rapidly evolving set of AI technologies to deliver the best value to customers.
- Ensure that we are delivering a consistent and world-class user experience across the Web, devices, native applications, and partner applications. You will be hands-on with the product, knowing its design in detail and the principles that inform it.
- Lead and grow a team of PM’s, helping them do the best work of their career.
- Help drive the Product Management practice and culture, both in how we work and the design of the organization.
- Be directly responsible for shipping features. At Highspot we believe that Details Matter, and everyone in the company (from the CEO down) still stays hands-on with projects.
- Become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
- Work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated.
- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
- Dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
Your Background
- You have been leading product management teams, including hiring, coaching, managing performance, and providing strategic oversight, for 5+ years
- You have been building software products for some time and have 7+ years of experience shipping brand new products as a PM IC or manager in an agile/scrum/kanban environment.
- You are passionate about great design, diving deeply into the user experience of the product and being a champion for our users.
- You are exceptional at taking ideas and ambiguous data, defining the right outcome, and then mapping the right strategy and roadmap to get there.
- You can communicate and articulate the vision and strategy to execs, team members and customers.
- This is a technical role; you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.
- You have worked with engineering teams as a product manager / owner and have demonstrable experience leading cross-functional teams to define, execute and iterate on large multi-team, multi-quarter projects.
- You are a strong communicator and can lead teams through difficult decisions.
- You have strong data skills in quantitative analytics and qualitative user research.
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