Engineering Manager

Responsibilities

• Lead a team of engineers, inspiring and motivating your team to do their best work. As we continue building our Platform, this will include regularly jumping in to help with coding and design.
• Bring your technical expertise to the evolution of Highspot’s software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high-availability and reliability across multiple worldwide data centers
• Collaborate with key partners in your product area, including Designers, Product Managers, and TPMs. Ensure decisions are communicated effectively within and outside of your team with all stakeholders
• Mentor and guide the professional and technical development of the engineers on your team. Enforce accountability through relevant, and objective performance targets and timely feedback and coaching
• Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
• Create a collaborative environment where all levels of engineers can contribute in meaningful ways
• Partner with the Services team to understand what drives customer joy in your product 
• Advocate for the tools, process, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate
• Mentor and guide the professional and technical development of the engineers on your team
• Ensure architects, stakeholders, and SMEs are appropriately involved in decisions
• Ensure decisions are communicated effectively within and outside of your team

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 10+ years of experience hands-on experience to design and build scalable, high-quality customer-facing software
• Experience in managing software engineering teams. 
• Working experience of modern object-oriented and functional programming languages such as Ruby/Java/Python/Any OO programming language.
• Strong knowledge of database technologies such as SQL, NoSQL databases (e.g., Postgres, MongoDB etc.) and Message queue ( RabbitMQ, Kafka)
• Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Proficiency in microservices architecture, containerization technologies (Docker, Kubernetes), and serverless computing.
• Strong knowledge of cloud-native development practices, including infrastructure as code, CI/CD pipelines, and automated testing.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Experience with Agile software development methodologies and familiarity with tools such as Jira, Confluence, or similar for Agile project management.
• Experience working with front end technologies like – React, Angular
• Interest in attracting and retaining engineering talent from diverse backgrounds
• Experience with greenfield development and successfully taking a new product from conception to launch
• Understanding of the SDLC for SaaS applications and previous experience designing and building software products at scale
• Experience building and maintaining 1st and 3rd party integrations
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality