OPEN POSITION

DevOps/SysOps Engineer

You're a highly skilled engineer with a deep understanding of both front-end and back-end development processes. Your expertise extends beyond traditional development; you excel in DevOps and SysOps, making you adept at navigating the complexities of scalable, secure, and efficient infrastructure. Automation is second nature to you, enabling consistent and reliable deployment and management of applications. You have a keen interest in improving operational processes through infrastructure as code, continuous integration, and continuous deployment.

Your proficiency in troubleshooting and performance tuning ensures that applications run smoothly, even under the most demanding conditions. You're passionate about creating resilient systems that can handle growth and change, and you're always on the lookout for innovative solutions to technical challenges.

As a DevOps/SysOps Engineer at High Fidelity, you'll play a pivotal role in the development and operation of our next-generation collaboration tools. Your expertise in both software development and systems operations will ensure that our applications are not only built on robust, scalable architectures but also deployed and managed with precision and efficiency.

• Design and implement scalable and reliable full-stack applications, with a particular focus on backend and infrastructure development.
  
  
• Lead the charge in adopting DevOps, SysOps, and GitOps best practices, including automation, containerization (Docker/Kubernetes), and cloud infrastructure management (AWS, Azure, GCP).
  
  
• Develop and maintain CI/CD pipelines for automated testing, building, and deployment processes.
  
  
• Ensure system reliability, scalability, and security through proactive monitoring and performance tuning.
  
  
• Collaborate with cross-functional teams to integrate DevOps, SysOps, and GitOps methodologies into the development lifecycle.
  
  
• Participate in architectural decisions, advocating for scalable solutions and efficient deployment strategies.
  
  
• Engage in ongoing learning to stay abreast of emerging technologies and methodologies that can enhance our development and operational capabilities.

• Bachelor’s degree in Computer Science or a related field (or equivalent work experience).
  
  
• Strong proficiency in full-stack development, particularly with Javascript/Typescript, Node.js, and modern front-end frameworks.
  
  
• Experience with managing AWS services, eg. EC2, S3, RDS, Lambda, Route 53.
  
  
• Extensive experience with DevOps, SysOps, and GitOps practices, including infrastructure as code, build and deploy automation, and cloud services management.
  
  
• Experience with designing, deploying and maintaining Docker containerized applications and Kubernetes clusters to ensure high availability and data recovery. Hands-on knowledge of Terraform, Zookeeper. Solid understanding of vertical and horizontal scaling.
  
  
• Solid understanding of CI/CD tools (Jenkins, GitLab CI/CD, GitHub Actions) and version control systems (Git/GitHub).
  
  
• Experience with database management and architecture, including proficiency in SQL and NoSQL databases (e.g., Amazon RDS, Aurora, MongoDB, DynamoDB, DocumentDB, Keyspaces)
  
  
• Experience with setting up, maintaining and optimizing message queues (e.g. RabbitMQ, Kafka, SQS, or equivalents)
  
  
• Excellent problem-solving skills and the ability to work in a fast-paced, evolving environment.

Bonus Points

• Certifications in cloud services (AWS, Azure or GCP) or DevOps methodologies.
  
  
• Experience with SQL database management and architecture.
  
  
• Knowledge of Agora.io services, knowledge of WebRTC basics and practices, i.e. SFU vs MCU advantages.
  
  
• Knowledge of network security practices and protocols.
  
  
• Contributions to open-source projects or active engagement in technical communities.

• Fully remote work environment
  
  
• Competitive base salary
  
  
• Generous medical/dental/vision benefits package
  
  
• Flexible paid time off (PTO) program
  
  
• Stock Options
  
  
• Affable colleagues with extensive technical experience and a passion for great audio

High Fidelity develops technologies to connect people across physical distances, from our audio technologies to the applications we build to engage distributed participants and knit together online communities. We work on ways to bridge remote interactions through technology.

The company’s next chapter will be focused on an application to help companies with distributed workforces of 200+ employees build the casual connections across teams that subtly yet significantly drive both organizational performance and job satisfaction. 

High Fidelity is well-funded by established venture funds–True, Vulcan, IDG, Breyer, and others. Joining our small seasoned team will provide opportunities to participate in foundational decisions and to see the impact of your input through frequent releases. You will have the opportunity to interact directly with customers and iterate based on user feedback and to work with experienced engineers and designers on innovative technologies.