About the Role
The Decisions Alliance's goal is to enable HelloFresh to build a rapid feedback loop around understanding our customers, finding the best way to communicate with them and utilizing AI/ML capabilities.
We are hiring a Staff Product Manager to join HelloFresh’s Global AI team, with a focus on customer experience personalization and behavior forecasting. Our mission is to personalize customer interactions and support business decisions using machine learning. You'll be working with multiple cross-functional teams of product managers, engineers and data scientists to build innovative data products in an agile, collaborative environment.
What You’ll Do
- Develop and implement vision and strategy for global ML/AI data products
- Research and document new opportunities and capabilities, build POCs and conduct MVP experiments
- Collaborate with product teams and stakeholders to drive personalization and forecasting initiatives across the customer lifecycle
- Define clear OKRs and KPIs with your teams and track progress against them regularly
- Stay informed about industry trends to innovate and meet company needs
- Mentor and collaborate with other product managers in the company
- Influence the overall direction of our ML/AI strategy as part of the Global AI leadership team
What You’ll Bring
- Extensive hands-on product management experience in teams with engineers and data scientists
- Proven track record shipping end-to-end data and machine learning products, ideally for personalization and/or forecasting use cases
- Ability to effectively collaborate with peers in science, engineering, and commercial roles to discover and deliver valuable solutions
- Familiarity with different machine learning models and paradigms, including Generative AI
- A fail-fast-and-learn mentality and experience in building POCs and MVPs, linked to generating business value
- Excellent interpersonal and communication skills, collaborating effectively with stakeholders at all levels of the organization and influencing cross-functional teams to achieve goals
What We Offer
- Immerse yourself in a diverse global community of 90+ nationalities.
- Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box subscription.
- Be supported through a German language learning budget, and access to the HelloFresh Academy.
- Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 onsite gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!
Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date.
After submitting an application our team will review this and get back to you within 5 business days.
For insight into our interview process take a look at our recent post here.
#Data #Decisions
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