Senior Cloud Infrastructure Engineer

Location: Mexico - Remote

Department: Engineering

Location Type: REMOTE

Employment Type: FULL_TIME

• Cutting-Edge AI Tooling: We equip our engineers to innovate at speed. You'll have full access to GitHub Copilot, frontier models (like Claude and OpenAI), Gemini, and other new tools as they emerge, all supported by our dedicated internal AI team.
• Continuous Learning: Sharpen your skills with full access to the entire Udemy learning database.
• Internal Mentorship: Learn from experts across our global team through tech demos, pair programming, and collaborative projects.
• Clear Advancement: We provide a framework for you to grow from one role to the next, with clear expectations and support from your manager.
• Travel: Opportunities to travel to the US for collaboration with our global teams. 

• Lead the strategic evolution of our cloud infrastructure, proactively identifying opportunities to enhance support for product teams. Drive innovation in cloud infrastructure strategy.
• Collaborate with product management, scientists, and engineering teams to understand intricate requirements and develop comprehensive, forward-thinking engineering designs.
• Architect and implement highly reliable and massively scalable cloud infrastructure solutions on AWS and potentially other platforms, anticipating future growth and evolving user and health system needs. Ensure alignment with the long-term architectural vision.
• Champion and promote Cloud Engineering best practices across teams, influencing technical direction and standards.
• Strategically lead initiatives to optimize cloud spending, demonstrating a strong understanding of budget ROI and resource utilization.
• Spearhead the development and advancement of sophisticated CI/CD pipelines for highly automated, efficient, and resilient build, test, and deployment processes.
• Define and implement comprehensive observability strategies, selecting and managing advanced tools to provide deep insights into system health and performance, and proactively predict and mitigate potential issues.
• Mentor and guide Infrastructure Engineers by providing technical expertise, constructive feedback, coaching, and support to foster their professional development and drive excellence in cloud operations.

• Experience integrating and utilizing AI-powered tools for proactive observability, cost optimization, and code analysis to improve cloud operations and development.
• Ability to evaluate and recommend new AI tools to enhance cloud operations and development workflows.
• A strong passion for improving people’s lives through access to better information about their DNA
• Minimum of 5+ years of progressive hands-on experience in cloud architecture, deployment, and operations, demonstrating increasing technical leadership and strategic impact.
• 5+ years of significant software development experience in one of the following: Go, Python, or a similar language, with a proven track record of designing and implementing complex cloud-native applications and infrastructure.
• 5+ years of in-depth experience in cloud computing, with at least 5 years of demonstrable expert-level experience with a broad range of AWS services and a deep understanding of cloud architectural patterns.
• Participate in a rotating on-call schedule, demonstrating ownership, providing leadership during incidents, and driving root cause analysis and preventative measures.
• Expert-level sysadmin skills in a Linux environment, including mastery of Bash and other scripting languages for advanced automation, diagnostics, and performance tuning.
• Extensive experience in designing and implementing infrastructure-as-code tooling/frameworks — e.g., Terraform and CDK — at scale, including defining best practices and standards.
• A strong affinity for and proven ability to champion an engineering culture that emphasizes Agile methodologies, DevOps principles, and continuous delivery practices across teams.
• Exceptional communication and interpersonal skills, with the proven ability to articulate complex technical concepts clearly and persuasively to diverse audiences, including executive stakeholders.

• Direct experience with CircleCi, Rollbar and Pagerduty
• Familiarity with full-stack development
• Familiarity with regulated software systems and entities
• AWS or other cloud certifications
• Multi Cloud experience (AWS, GCP, Azure)
• BS+ in Computer Science; coursework in genetics or bioinformatics

• Competitive Compensation: A strong base salary plus an annual performance bonus.
  • Monthly Salary Range: $95,000MXN - $125,000 MXN
  • Bonus: 5% 
• Comprehensive Health: 100% employer-paid premium for our Bronze Family Health Insurance plan, with eligibility from your first day.
• Allowances & Stipends:
  • Home Office Stipend: we will reimburse up to $500 USD for essential workspace items, so you are fully equipped to perform your best. 
  • Phone Allowance: 700 MXN monthly. 
  • In-Office Perks: 80 MXNdaily for transport and 250 MXN daily for snacks on office days.
  • Plus all bonuses and allowances as required under Mexican labor law
• Generous Time Off: Flexible vacation policy plus all national holidays.
• Hybrid & Remote Flexibility:
  • Hybrid: Our office is located at WeWork - Varsovia, Mexico City. We gather intentionally in our office space once per week to work on things like pair programming/live collaboration, skillshare sessions, social segments, team lunches, and volunteering opportunities. Juárez, Cuauhtémoc, CDMX.
  • Remote (for team members living 80 km or more outside Mexico City): We'll invite you to our CDMX office 3-6 times a year for key training and team meetings. These visits are a great chance to connect in person and strengthen our Helix community. Helix covers the cost of travel and accommodations.