Senior Copilot & Azure AI Foundry Engineer

Location: Charlotte, NC, United States

Hearst Television (HTV) is hiring a Senior Copilot & Azure AI Foundry Engineer to lead the build of our next-generation platform. You will be instrumental in designing, building, stabilizing, and scaling enterprise-grade AI solutions using Microsoft’s Azure AI ecosystem. As a senior technical resource with expertise in AI architectures, MLOps, and orchestration frameworks, you will evaluate and enhance our Copilot Studio agents, ensuring they are scalable, accurate, maintainable, and aligned with modern Azure AI best practices. This role is central to our mission of transforming media sales through prescriptive, actionable intelligence. This position does not provide sponsorship.

What You’ll Do

· Copilot Optimization: Analyze and refactor Copilot Studio agents to eliminate redundancies, improve routing efficiency, and streamline topic structures for better maintainability.

· Generative AI Modernization: Transition static, rule-based topics into grounded generative experiences and replace legacy ingestion methods with modern Azure AI approaches.

· Advanced RAG Implementation: Enhance solution accuracy by integrating Azure AI Foundry capabilities, including Cognitive Search with vector embeddings and custom RAG endpoints.

· Sophisticated AI Features: Implement high-level capabilities like multi-step reasoning, context persistence, summarization, and function calling for complex user interactions.

· End-to-End MLOps: Design and manage scalable AI/ML pipelines, covering everything from model fine-tuning and versioning to CI/CD, monitoring, and security.

· Architectural Leadership: Serve as the technical lead to design scalable architectures, guiding best practices and ensuring internal teams can maintain the solution post-handoff.

· Operational Enablement: Develop infrastructure-as-code for resilient workloads and produce comprehensive documentation, including troubleshooting guides and operational playbooks.

Requirements

· Experience: 8+ years in software architecture or cloud engineering, with at least 3+ years specifically focused on production-grade AI/ML solutions.

· AI Ecosystem: Strong hands-on experience with Microsoft Copilot Studio and Azure AI Foundry (formerly Azure AI Studio).

· Technical Proficiency: Expert-level Python for AI/ML development and automation; additional experience in C#, .NET, or Java is preferred.

· AI Specialization: Solid understanding of Generative AI, prompt engineering, RAG architectures, embeddings, and vector databases.

· MLOps & DevOps: Demonstrated experience with model lifecycle management, CI/CD pipelines, and designing resilient, serverless AI workloads.

· Problem Solving: Proven ability to troubleshoot, refactor, and optimize existing AI solutions to meet 99.8% accuracy targets.

· Soft Skills: Ability to lead architectural discussions with executive stakeholders and translate business needs into technical AI requirements.

Values in Action

At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits:

· Medical | Dental | Vision

· 401(k) matching

· Emotional Wellness Support

· Paid Time Off & Parental Leave

· LGBTQ+ Health Services

Hearst Television (HTV) is hiring a Senior Copilot & Azure AI Foundry Engineer to lead the build of our next-generation platform. You will be instrumental in designing, building, stabilizing, and scaling enterprise-grade AI solutions using Microsoft’s Azure AI ecosystem. As a senior technical resource with expertise in AI architectures, MLOps, and orchestration frameworks, you will evaluate and enhance our Copilot Studio agents, ensuring they are scalable, accurate, maintainable, and aligned with modern Azure AI best practices. This role is central to our mission of transforming media sales through prescriptive, actionable intelligence.