Senior DevOps Engineer

Location: Remote

Department: DevOps

Location Type: REMOTE

Employment Type: FULL_TIME

• 8+ years of experience in DevOps or SRE roles with a strong focus on cloud infrastructure and systems reliability
• 3+ years of hands-on experience with managing Azure SQL Elastic Pools, including performance tuning, scaling, and automation
• 5+ years of expertise in Azure cloud services including networking, compute, databases, and identity
• 3+ years of experience applying SRE principles including SLIs, SLOs, and incident management best practices
• Extensive experience with Infrastructure as Code tools such as Terraform, Bicep, or ARM templates
• Extensive experience building and managing CI/CD pipelines with tools like Azure DevOps or GitHub Actions
• Strong scripting skills using Azure CLI and PowerShell for automation and operational tasks
• Experience with monitoring and observability platforms, ideally Grafana, or a strong foundation in similar tools

• Strong troubleshooting and problem-solving abilities.
• Excellent communication skills and a collaborative mindset to work with cross-functional teams.
• Ability to work independently, manage multiple tasks, and prioritize efficiently.
• A proactive attitude toward continuous improvement and learning.

• Managed 10+ Elastic pools and 100+ databases in Azure
• Advanced level certifications on cloud infrastructure like Az-400 or equivalent

• Take ownership of the design, scaling, and optimization of Azure SQL Elastic Pools
• Monitor and tune pool performance to ensure efficiency and SLA compliance
• Establish observability and alerting for SQL resource consumption, errors, and performance anomalies
• Automate provisioning, scaling, and failover using infrastructure and scripting tools
• Collaborate with database and application teams to align on resource usage strategies

• Design and implement highly available and fault tolerant systems
• Develop and maintain disaster recovery strategies across critical services
• Perform regular failover testing, documentation, and validation of recovery procedures
• Work closely with infrastructure and development teams to ensure business continuity objectives are met

• Implement and manage observability stacks with logs, metrics, traces, and alerting
• Create dashboards and alerts in Grafana or similar platforms to track key system indicators
• Develop automated solutions for provisioning, monitoring, and maintenance tasks
• Continuously improve system visibility and reduce time to detect and resolve issues
• Assist in the automation of performance testing to proactively identify bottlenecks, validate scalability and ensure reliable system behavior

• Establish and refine incident response processes, escalation workflows, and resolution protocols
• Lead root cause analysis, post-incident reviews, and continuous improvement efforts, including following up to ensure identified improvements to the application or process are implemented.
• Develop and maintain runbooks, diagnostic tools, and automated remediation solutions
• Champion a blameless culture of reliability and operational readiness across engineering teams

• Architect and manage scalable and secure cloud infrastructure in Azure or AWS
• Provision and manage services including compute, networking, storage, and containerized workloads
• Continuously monitor performance, latency, and uptime to ensure system health
• Apply cost optimization practices while aligning infrastructure with business goals

• Define and implement infrastructure using tools such as Terraform
• Maintain modular, version-controlled infrastructure code that supports environment consistency
• Apply automation and policy enforcement to reduce drift and improve auditability
• Ensure IaC best practices are embedded in the development lifecycle

• Mentor and support junior DevOps engineers through code reviews, knowledge sharing, and technical guidance
• Partner with cross-functional teams including development, security, and database operations to drive initiatives
• Act as a subject matter expert in SRE practices and reliability-driven engineering
• Lead continuous improvement efforts across infrastructure and operations processes

• Remote Requirements
  • Employees will be expected to come into the office on a periodic basis.
  • Baseline expectations for roles are as follows but may fluctuate based on manager’s discretion:
    • Individual Contributor - Up to 2x per year
• Employees will be expected to attend HCSS sponsored events per manager discretion (ex. UGM)

• Flexibility to work Remotely
• Medical, dental, and vision coverage with company-paid and employee-paid options
• Paid holidays, sick days, and personal time off
• Employee Resource Groups (ERGs) that foster connection and inclusion
• On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
• Dog-friendly campus and WiFi-accessible courtyards
• 401(k) with a 5% company match
• Coverage for employee professional development and wellness
• And more!