Infrastructure Engineer

Hazel Health, the leader in school-based telehealth, partners with school districts as an extension of the school health team to provide mental and physical health services to K-12 students where they are–at school or at home. Nearly 4 million students are eligible for Hazel care across over 150 school districts nationwide. Hazel’s mission is to transform children’s access to health care because when students feel better, they learn better.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

Check us out at Hazel Health Careers.

The Role: Infrastructure Engineer

Location: Remote, San Francisco

About This Role:

As an Infrastructure Engineer Engineer, you will work with server engineers to translate engineering needs into solutions that directly address fundamental goals of security, reliability, scalability, performance, and extendability. You will also help with automated processes and tooling in order to help the server engineers work more efficiently. 

Primary Responsibilities:

• Build user access configuration for data stores/servers/cloud.
• Automate testing per commit, linting, and coverage.
• Automate release management (deployments and rollbacks), and integrate with monitoring. 
• Work with iOS and web to understand roll-forward and roll-back safety.
• Build and manage infrastructure as code for our cloud solutions, such as for Heroku, AWS, and Splunk
• Transition custom tooling to standardized solutions

Your Background:

We are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria. 

• 4-6 years of DevOps-specific experience. Including:
• Public clouds, such as AWS, GCP, or Azure as your production environment
• Databases, such as Pgsql, RDS, Cloud SQL, Aurora, etc.
• Linux systems admin, network, configuration management, etc.
• Expert in infrastructure automation using TerraForm, Ansible, or similar tools
• Expert in GIT or similar distributed revision control systems
• Expert in reading, writing, and maintaining scripts (shell, python, etc.)
• Experience with continuous integration/delivery processes, principles, and tools
• Experience  with log management and analytics such as Splunk/ Prometheus
• Experience with DevEx, building metrics, and opentelemetry 
• Experience securing cloud infrastructure and systems in a regulated environment (e.g., finance, healthcare, gov). 
• Experience with Kubernetes and/or Docker 
• Experience with highly available and scalable SaaS solutions
• Demonstrated excellent written and verbal communication skills -- able to communicate technical issues to non-technical and technical audiences
• Tolerance for ambiguity - highly effective in ambiguous environments and demonstrated ability to develop clear strategies and plans with appropriately managed risks

Bonus points for experience with:

• Java, or Heroku 
• Scalability 
• Site Reliability experience 
• Experience with the security policies and practices of HIPAA/HITECH-compliant infrastructure or in similar regulated environments

Total compensation for this role is market competitive, with a base salary range of $160,000 to $180,000, management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.

We are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria. 

Hazel’s Core Values:

• Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

• Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

• Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

• One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.

• Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

• Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

• A competitive compensation package
• A positive, supportive, and passionate team
• Generous, high-quality medical, dental and vision coverage 
• 401K with a 100% employer match for contributions up to 4% of salary
• Flexible PTO and 10 paid holidays annually
• Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage
• Employer-paid short-term and long-term disability and employer-sponsored life insurance

Our Stance On Diversity:

At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status. 

All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.