Site Reliability Engineer (SRE) - Hasura Cloud (Remote US)

Hasura Cloud is a unique GraphQL product that lessens the effort that goes into building backends for applications. Our customers can use Hasura Cloud to generate a fully-featured unified GraphQL API connected to several databases and other REST/GraphQL APIs.

Site Reliability Engineers (SREs) are responsible for keeping Hasura Cloud systems running smoothly and making sure updates can be rolled out reliably without any downtime.

Key Responsibilities:

• Build out our infrastructure with Terraform, Kubernetes, VMs.
• Design, build and maintain core infrastructure pieces that allow Hasura Cloud scaling to support thousands of concurrent requests from our users.
• Expand Hasura Cloud to support multiple Cloud providers, we currently use AWS and GCP.
• Improve the deployment process to make it as reliable and boring as possible.
• Be on a PagerDuty rotation to respond to Hasura Cloud availability incidents and provide support for service engineers with customer incidents.
• Use your dev time to address the systemic issues you’ve identified, to proactively prevent incidents from happening.
• Design smart monitoring that alerts on symptoms (our SLIs) rather than on causes, to make each alert meaningful and actionable.
• Document every action so your findings turn into repeatable actions–and then into automation.
• Debug production issues across services and levels of the stack.
• Plan the growth of Hasura Cloud's infrastructure.

You may be a fit to this role if you:

• Have 3-8 years of experience working as a DevOps/SRE engineer.
• Think about systems - edge cases, failure modes, behaviors, specific implementations.
• Know your way around Linux and the Unix Shell.
• Expert in cloud platforms like AWS, GCP etc.
• Know how to use declarative infrastructure tools like Terraform.
• Have experience with Nginx, Openresty, Docker, Kubernetes, Terraform, or similar technologies.
• Have hands-on experience with observability tools.
• Have strong programming skills (Go/Python).
• Value asynchronous collaboration and communication with your globally distributed team.
• Enjoy documenting all the things so you don't need to learn the same thing twice.
• Have an urge to build automation and tooling so that you never have to do the same work twice.
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it.

Bonus points for:

• Have experience with Hasura and its GraphQL APIs.
• Have strong fundamentals in SQL, particularly with PostgreSQL.
• Having worked with high-growth startups or systems with scale.

Location:

US (Remote): We hire across all states in the US. You can work remotely from anywhere in the US or in our office in San Francisco. 

Working at Hasura:

At Hasura, we help developers go from zero to fully fledged modern apps, blazing fast. Through your work at Hasura, you will have the opportunity to make a lasting impact on both how Hasura is built as well as the larger developer ecosystem.
As a team, we take a lot of pride in our work. We obsess over the developer experience, and our first priority as a company will always be to make things easier for our users.

Perks of working at Hasura:

• Remote & Hybrid Work Environment: Our team is spread across 18 countries and we’re a remote workforce. We have office spaces in San Francisco and Bangalore for those who want to catch up for high-bandwidth discussions over a whiteboards and snacks!
• Competitive Benefits: We provide 99% coverage on healthcare, vision, dental and life insurance.
• Self-care Fridays: We have the second Friday of every month off - so we always have at least one long weekend to recharge and spend time taking care of ourselves.
• Equipment and learning allowance: We have a $2500 laptop budget and generous yearly equipment and learning budgets.
• Donation Matching: We have a donation matching fund of USD 20,000 / year to match employee donations to global organizations working towards equality & equity.
• Yearly offsites: Regular off-sites to meet your team members and colleagues for fun and work - with at-least one annual full company gathering! (Pandemic permitting :P)
• Flexible timings & PTO: Pick work hours that suit you the best! Ensure that you have effective overlaps with your team members as required, and choose the time and place of work that brings out the best in you.

We are on a mission to make developing modern apps and faster APIs a cake walk, and we can’t wait to have you onboard with us! We welcome any questions during the interview process that you may have about our culture, the kind of work we do and the process we employ to make it all come together.
We are an equal opportunity employer and do not tolerate discrimination of any kind.

Applying:

We'd love to hear from you. Even if you don't fulfill 100% of the above requirements or are unsure whether this would be the right fit, please apply to us with your questions.

About Hasura:

Hasura is a venture-backed open-source technology company that makes your data instantly accessible over a real-time GraphQL API, so you can build and ship modern apps and APIs faster. Hasura connects to your databases, REST servers, GraphQL servers and third party APIs (eg: Stripe, Salesforce) and provides a unified API across all your data sources.

Hasura Cloud is a highly available, hosted API-as-a-Service, managed entirely by Hasura. It removes the additional ops overhead and takes care of availability and scaling with elegance.

We are a globally distributed team, with offices in San Francisco & Bangalore.

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Link to this page - https://hasura.io/careers/?jobId=ldltAERY0-CX