Sr. Site Reliability Engineer - Incident Excellence

Our Organization 

We use the Tao of HashiCorp as our guiding principles for product development and operate according to a strong set of company principles for how we interact with each other. We value top-notch collaboration and communication skills, both among internal teams and in how we interact with our users

Our Team

The HashiCorp Incident Excellence team is responsible for improving HashiCorp’s incident response while maximizing learning from incidents. Our focus is on helping all engineers feel confident when they are on-call and improving communication to efficiently resolve incidents and build trust in our brand. We partner closely with teams to drive a holistic incident management strategy and share learnings to help our business continuously improve.

About the Role

This engineering role is on a nascent engineering team. The team is responsible for products that touch many areas of engineering organizations at HashiCorp, so applicants will need to excel at collaboration, have product-focused mindsets, and be comfortable iterating in an agile manner towards solutions.

In this role, you can expect to:

• Be responsible for and drive incident management capabilities and culture
• Contribute to incident command on-call
• Build technical skills and relationships within a team of engineers and SREs
• Learn, teach, and collaborate cross functionally

You may be a good fit for our team if:

• Professional experience with incident management in cloud environments
• Enjoy working on a variety of scopes spanning software engineering, cloud infrastructure, and SRE
• Worked to drive efficiency improvements of software at scale
• Experience collaborating cross functionally to deliver engineering culture change
• Worked on infrastructure teams in customer-centric and agile organizations with empathy and compassion
• Worked with SaaS or another type of managed software offering
• Expertise in one or more of the major public clouds

#LI-Remote