Technology Program Manager

Location: UNO Center - New Orleans, LA, Data Center - Gulfport, MS

Time Type: Full time

Job Description

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JOB FUNCTION / SUMMARY:

This position is primarily responsible for providing leadership and oversight to technical design and build-projects. Ensures ongoing communication and consultation with the Enterprise Project Office (EPO) and various levels of organizational management to foster strategic planning and resolve operational challenges. Provides necessary project documentation and updates as applicable.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Oversees the development and design of technical requirements working with applicable technology partners
• Manages technology infrastructure and systems projects, coordinating with all applicable technology teams and vendors
• Works closely with the EPO to arrange technology deliverables and optimize the utilization of staff
• Coordinates the technology portfolio of projects and manages the completion of portions of the Technical Design Document
• Manages the intake of business and functional requirements and translates into technical specifications; facilitates group meetings and project deliverables
• Ensures technology related plans remain accurate and up-to-date, tacking project-related budget and timelines
• Manages vendor relationships including conducting design sessions with vendors and service providers and defines project and performance expectations and measurements
• Participates in negotiations with potential clients/vendors

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

• Bachelor's degree in Information Technology in a related field or equivalent experience
• 5+ years related experience and/or training; or equivalent combination of education and experience

• Demonstrated knowledge of project management methodology/discipline with the ability to formulate sound conclusions and recommend optimal course of action based on analysis
• Strong technical skills related to software development, infrastructure and other aspects as they relate to business solutions. 
• Ability to lead multiple senior technology teams in a cross matrix organization, working through all aspects of technology design, planning and implementation.
• Strong verbal and written communication skills with the ability to communicate with a variety of audiences and multiple levels of management
• Possesses strong interpersonal and customer service skills and the ability to work well across teams
• Self-starter with strong organizational skills with the ability to multi task and prioritize workload in a fast paced environment
• Strong Microsoft Office skills - Excel, Word, Project, PowerPoint
• Strong analytical, problem solving and conceptual skills

ESSENTIAL MENTAL & PHYSICAL REQUIRMENTS:

• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.