Requirements:
- 4-6 years of development and system administration experience of Atlassian systems (JSM and Jira Cloud)
- Experience in the design, build, automations and customization and roll out of advanced Jira/JSM workflows (script runner plus automation), and schemes
- Experienced in the selection and implementation of Marketplace apps
- Test and delivery of solutions/workflows and integrations with solutions such as Opsgenie, PagerDuty, Bitbucket, Confluence, Slack and other Jira instances
- Apply Jira/JSM best practices and ITSM principles to optimize services and processes.
- Create and maintain dashboards, reports, and metrics to track and measure key performance indicators.
- Configure and manage incident, problem, and change management processes
- Create knowledge base articles for self-service.
- Strong understanding of Jira workflows, permissions, SLAs, and automation rules, groovy scripting.
- Support escalations & P1 issues by adopting to a follow the sun support model Create knowledge base and self-help articles to provide training and support for known issues
- Experience in administration of Confluence, Atlassian Status Page Atlassian Analytics is a plus
- Ability to work in a fast paced environment, learn new skills, technologies as needed
- Work seamlessly within an agile framework to deliver high-quality results
- Excellent interpersonal skills to foster collaboration with diverse teams and stakeholders
Other Jobs from Guidewire Software
Site Reliability Engineer II - Guidewire Cloud Platform (Application)
Full-stack Developer
Application Support Engineer
Early Access & Adoption Product Solution Engineer
Similar Jobs
Software QA Automation Engineer
Software Engineer, New College Grad
Software Engineer, New College Grad
Software Engineer Intern
Software Quality Engineer - JBoss Web Server (Brno Offie and Czech Republic)
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
π₯³π₯³π₯³ 401 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineersβ¦ in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. π οΈ
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. π
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. π―
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. π
What Fellow Engineers Say