Junior NOC Engineer

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting of all issues that arise.

• Responsible for the continuous monitoring and management of the customer networks to ensure alarm receipt and processing procedures are followed. T

• Responsible for generating and processing tickets for technical support and service.

• Identify alarms, raise requests and will perform basic diagnostics of the problem and dispatch it as required to the appropriate Carriers or to dispatch field service technician and/or parts.

• Provides technical feedback to engineering concerning design/product changes/enhancements.

What You Will Need:

• Bachelors  Degree, Additional Four Years of experience will be needed in lieu of degree.

• At Minimum Two (2) years of IT experience.

• Experience  as NOC /Network Engineer.

• Familiarity with routing and switching technologies.

• Ability to analyze technical data quickly and communicate with others to resolve issue.

• Familiarity with networking best practices, monitoring and implementation.

• Ability to work in a fast-paced environment and prioritize tasks effectively.

• Experience with IT service management tools and platforms.

• Knowledge of network protocols and architectures.

• Must be a U.S. Citizen.

• Must be able to obtain Public Trust clearance.

What Would Be Nice To Have:

• Network Certification.

• Experience supporting federal projects. 

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.