Senior Product Engineer - Cards Platform

Location: Dubai, Dubai, United Arab Emirates

Workplace: on_site

Description

We are looking for a Senior Product Engineer specializing in Cards Platforms to support enterprise-scale Cards Acquiring and Cards Issuing initiatives across business platforms and payments domains. The role focuses on end-to-end support of cards platform enhancements, production stability, and seamless delivery of business-critical cards services within a fast-paced banking environment.

The ideal candidate will work closely with business stakeholders, technology teams, and Agile squads to ensure smooth execution of cards-related initiatives, system integrations, release management, and production support while maintaining high platform reliability and performance.

Requirements

Key Responsibilities
• Support Cards Platform projects, enhancements, and BAU (Business-As-Usual) activities across issuing and acquiring domains.
• Perform requirement analysis in collaboration with business and technical stakeholders.
• Coordinate with cross-functional teams including business, technology, operations, and vendors to ensure smooth delivery of cards initiatives.
• Support system integration activities across cards platforms, payment systems, and enterprise banking systems.
• Participate in testing cycles including SIT, UAT, regression, and production validation.
• Support release management activities including deployment coordination, cutover planning, and post-release validation.
• Handle production support activities including incident management, defect analysis, and resolution tracking.
• Ensure platform stability, availability, and performance of cards systems.
• Work closely with Agile squads to deliver continuous enhancements and improvements.
• Monitor, analyze, and resolve issues related to cards transactions, authorization, settlement, and reconciliation.
• Contribute to improving cards services, payment flows, and customer experience.
• Ensure compliance with banking standards, security guidelines, and operational governance.

Required Skills & Experience
• Strong experience in Cards Platforms (Issuing and/or Acquiring).
• Experience in Cards product lifecycle support including authorization, settlement, clearing, and reconciliation.
• Strong understanding of cards processing systems and payment ecosystem.
• Experience in requirement gathering, analysis, and functional documentation.
• Hands-on experience in system integration, testing support, and release management.
• Experience working in Agile/Scrum environments.
• Strong experience in production support, incident management, and defect resolution.
• Ability to coordinate with multiple stakeholders including business users, IT teams, and vendors.
• Strong understanding of banking payment systems and enterprise application environments.

Nice to Have
• Exposure to card schemes (Visa, Mastercard, Amex, etc.).
• Experience with digital payments, tokenization, or wallet integrations.
• Knowledge of APIs and enterprise integration frameworks.
• Exposure to automation, monitoring tools, or DevOps practices.

Required Competencies
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Strong ownership mindset and accountability for delivery outcomes.
• Ability to manage multiple priorities in a fast-paced banking environment.
• Strong attention to detail with focus on stability and quality.
• Ability to work effectively in cross-functional Agile teams.

Preferred Domain Experience
• Banking
• Cards & Payments Platforms
• Financial Services
• Enterprise Payment Systems