Forward Deployed Engineer (FDE)

Department: Trade Engineering

Location: Singapore, Hong Kong, China, Malaysia, South Korea, Taiwan, Vietnam

Employment Type: FullTime

What You’ll Do:

1) Build the Integration Surface (Primary Engineering Ownership)

• Design, build, and maintain GRVT’s SDKs, integration libraries, and developer tooling.

• Build and evolve builder-facing APIs and the “builder program” integration surface.

• Create reference implementations, example apps, and templates that accelerate customer time-to-production.

• Directly contribute to core trading codebase for deeper integration needs.

• Ship improvements across whichever codebase creates the most leverage:

  • Customer codebases (when necessary to unblock or accelerate adoption)

  • Open-source repos (SDKs/tools/examples)

  • GRVT core platform (when platform changes are the durable fix)

2) Drive Customer Integrations and Outcomes (Revenue-Goaled)

• Work directly with:

  • Market makers: help them size up requirements, reliability expectations, and integration paths to quote/trade effectively.

  • Platform integrators: attract more builders, and help them increase the flow they send to GRVT by removing friction and expanding capability.

  • API traders: help them trade more by improving integration quality, reliability, and ergonomics.

• Own end-to-end integration success: debugging, performance tuning, reliability hardening, and production readiness.

• Partner closely with Sales/BD on technical enablement, integration planning, and removing blockers to adoption.

3) Ongoing Customer Care & API Support

• Own end-to-end resolution of API and SDK integration issues for customers, including debugging real-world usage, edge cases, and production incidents.

• Support a high volume of integrator requests, working directly in customer environments when needed to diagnose and unblock issues.

• Identify recurring patterns across customer issues and convert them into durable technical leverage (SDK improvements, safer defaults, tooling, automation, or documentation).

• Partner with core engineering teams to drive platform-level fixes when customer issues reveal deeper system problems.

• Continuously reduce the volume and severity of support needs by eliminating classes of issues, not just closing tickets.

What We’re Looking For (Core Requirements):

• Strong engineering fundamentals: ability to design and ship production-quality systems and libraries.

• Customer-facing technical ownership: you can work directly with external teams, ask sharp questions, and drive to a working outcome.

• Ambiguity mastery: you can take unclear requirements and convert them into clear technical plans, trade-offs, and execution.

• Outcome ownership: you optimize for customer success and business impact, not just task completion.

• Reliability mindset: you do not trade correctness for speed unless the trade-off is explicit and safe.

• Excellent communication (two-way): you listen, clarify, align, and move decisions forward across technical and non-technical audiences.

• High agency: you are self-directed, unblock yourself, and consistently find the highest-leverage work.

Strongly Preferred

• Experience building and maintaining SDKs, API tooling, developer platforms, or integration frameworks.

• Experience driving Sales/BD directly through a technical lens.

• Familiarity with trading systems, exchanges, market makers, or latency/reliability-sensitive APIs.

• Proven habit of turning repeated customer issues into durable product/platform improvements.

• Strong AI-assisted engineering workflow (debugging, prototyping, docs/examples generation, integration automation) that improves speed and quality.