System Reliability Engineer/DevOps

Location: Anywhere

Department: Cloud Infrastructure Operations

Growe welcomes those who are excited to:

• Ensure availability, performance, and scalability of infrastructure and services through monitoring, automation, and operational best practices;

• Lead incident response, perform root cause analysis, and implement recovery and long-term fixes;

• Manage infrastructure using Terraform, Terragrunt, and automation tools for consistency and repeatability;

• Implement and maintain metrics, logs, and tracing solutions (Prometheus, Grafana, Loki, VictoriaMetrics, CloudWatch) to ensure system visibility;

• Identify bottlenecks, tune systems, and improve infrastructure performance;

• Monitor resources, forecast growth, and implement scaling strategies;

• Integrate security best practices into IaC, CI/CD pipelines, and deployments;

• Support vulnerability management;

• Participate in 24/7 rotations (once a week) for timely resolution of critical incidents;

• Work with DevOps, PRE, development, and security teams to improve reliability and design resilient systems;

• Maintain operational runbooks, incident reports, and system documentation.

We need your professional experience:

• 3+ years in a DevOps, SRE, or related role;

• Strong hands-on experience with AWS services including EC2, ECS, EKS, RDS, DocumentDB, ElastiCache, Keyspaces, S3, EBS, VPC, Route53, KMS, ACM, and CloudWatch;

• Proficiency with Terraform, Terragrunt, and Atlantis for reproducible and version-controlled infrastructure;

• Experience with GitLab CI, FluxCD, Argo Rollouts, and automation tools (Ansible, Python, Bash);

• Solid experience with Docker, Kubernetes (AWS EKS), and Helm (including custom templates, ChartMuseum);

• Familiarity with cluster add-ons such as KEDA, VPA, Karpenter, External-DNS, ingress-nginx, aws-alb-controller, and ebs-csi-driver;

• Hands-on experience with Grafana, VictoriaMetrics stack, Tempo, metrics exporters, Pingdom, AWS CloudWatch, and alerting systems like PagerDuty, VMAlert, and Alertmanager;

• Proficiency with Grafana Loki, OpenSearch, and Vector Agent for centralized logging;

• Strong understanding of networking concepts, AWS networking (VPC, Network Firewall, Transit Gateway, Site-to-Site VPN), identity and access management, certificate management (ACM, Vault, SOPS), and application security best practices;

• Familiarity with Cloudflare services, including caching, DNS, and Workers;

• Exposure to AWS Cost Explorer, KubeCost, and custom cost export tools;

• Certifications: AWS, Terraform, Kubernetes, or Helm are a plus.

We appreciate if you have those personal features:

• Problem-Solving Mindset: Approaches complex issues methodically and finds practical solutions under pressure;

• Analytical Thinking: Able to interpret metrics, logs, and system behavior to make informed decisions;

• Attention to Details: Ensures accuracy in infrastructure changes, configurations, and deployment processes;

• Adaptability: Comfortable learning new tools, technologies, and adjusting to changing environments;

• Collaboration & Teamwork: Works effectively with cross-functional teams and communicates clearly;

• Ownership & Responsibility: Takes accountability for tasks, incidents, and service reliability;

• Continuous Learning: Keeps up-to-date with DevOps, SRE, cloud, and security best practices;

• Effective Communication: Can explain technical concepts clearly to both technical and non-technical stakeholders.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.