Senior Director, Full Stack Product

Team: Product

Location: San Francisco, CA

Commitment: Full-Time

Workplace Type: hybrid

Responsibilities

• Lead and develop a high-performing full-stack product team. Provide strategic context, coaching, and cover for our existing diverse and high-performing product team to do their best work while developing them into the next stages of their careers.  

• Champion deep, ongoing customer understanding and ensure their problems to solve are reflected in how we prioritize, what we ship, and how we position it. Support your team to conduct thorough research, make regular field visits, inspect data, and participate in critical customer conversations. 

• Drive prioritization discipline. Establish shared frameworks for evaluating customer impact, technical feasibility, revenue potential, regulatory requirements, and strategic fit. Make the hard trade-offs visible and facilitate the decisions that resolve them.  

• Set the bar for product operations. Build the rituals and artifacts that make product thinking institutional and ensure that product led thinking permeates the broader organization.  

• Support our go-to-market efforts. Support the product marketing team in clarifying and unifying our capabilities to drive measurable customer adoption and commercialization. 

• Integrate NPI/NTI from our R&D and Innovation teams into durable products, driving compounding impact. Support the process by which new product ideas and technology advance from R&D into product definition, validation, and go-to-market. 

Required Skills

• 10 years in PM roles, with at least 5 years of organizational/team leadership experience. You've built and led teams of PMs, managed managers, and created product cultures that outlast any individual. You coach for growth, hold a high performance bar, and hire well. 

• Platform-level and/or full-stack product launch experience. You've operated in a product environment where software and hardware development are tightly coupled, where release cycles differ, and where the field, R&D, and upstream/downstream teams have real influence on product direction. 

• Customer fluency in complex operational domains. You've built products that support utilities, industrial operations, or other real-world infrastructure. 

• Structured prioritization and trade-off facilitation that serves a longer-term strategy. You have proven frameworks for making prioritization decisions under uncertainty and resource constraint with a cross-functional stakeholder set. You can hold a multi-year product arc in your head while managing a quarterly roadmap. 

• Demonstrated operational rigor. You've created or meaningfully improved a product operating model: the rituals, artifacts, and norms that make a distributed product team coherent and effective. You have an evidence-based approach for why process and program management are as critical to product management as vision.  

• Strong cross-functional executive leadership and communication. You can write a crisp strategy document, give a concise product update that drives a decision, and know how to build alignment amongst differing perspectives.  

Bonus Skills

 Experience with IoT platforms, sensor data, or grid/energy infrastructure 

• Exposure to AI/ML-powered products where model output must be made legible and trustworthy to non-technical expert users 

• Familiarity with utility regulatory environments 

• Background in products with significant field operations or deployment complexity 

• Experience driving platform consolidation or product portfolio rationalization