Your day-to-day:
- Acting as a conduit between product development and platform engineering teams to ensure services meet defined SLA.
- Facilitate identifying Service Level Indicators (SLI) and define Service Level Objectives (SLO) to assess the stability and reliability of all our applications.
- Bringing efficiency and standardization to our Incident Management culture that thrives on continuous improvement, with a focus on a blameless culture and owning the tooling utilized throughout the incident response process.
- Being on an on-call rotation to respond to major production incidents that impact Greenlight’s customers, document the learnings and help proactively prevent incidents.
- Accountable for metrics and monitoring of team services in production providing data and transparency that helps to track SLOs for a product.
- Enhancing existing services and applications to increase availability, reliability, and scalability in a microservices environment.
- Building and improving engineering internal tooling, process, and standards with focus on mature automation to enable faster, more consistent, more reliable, and highly repeatable application delivery.
What you’ll bring to the team:
- Previous experience working as an SRE or as a Software Engineer with a focus on service reliability and deployment.
- Strong programming skills and development background with history of working on large scale products in either Kotlin, Java, Node or TypeScript.
- Experience implementing monitoring and alerting for services and establishing SLOs for services. (We use DataDog, but other tool experiences are fine.)
- Deep experience with containerized technologies such as Kubernetes and Docker.
- Strong understanding of working in a cloud-native ecosystem (AWS experience is a plus)
- Building/maintaining CI/CD pipelines (we use Github Actions and runners, but will consider experience with other CI/CD tooling.)
- Experience working with Terraform and Helm is a plus.
Work perks at Greenlight:
- Medical, dental, vision, and HSA match
- Paid life insurance, AD&D, and disability benefits
- Traditional 401k with company match and Roth IRA
- Unlimited PTO
- Paid company holidays and pop-up bonus holidays
- Wellness & professional development stipends
- Mental health resources
- 1:1 financial planners
- Fertility healthcare
- 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
- Flexible WFH, both remote and in-office opportunities
- Fully stocked kitchen, catered lunches, and occasional in-office happy hours
- Employee resource groups
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